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331  Main Forum / General Discussion / Vvvvvvvvvvibration Noise on: May 02, 2013, 06:41:01 pm
HELP!!!! As we left the factory yesterday we discovered the truck/cab had no AC. The guys had already gone for the day so we rolled back to the factory this morning and they were able to fix it. However, half way back to Shipshewana, right about the time we hit 50 mph,we started getting a vibrating noise from the lower dash area. We pushed, pulled and checked what we  would could, then called the factory... and headed back again. Bobby confirmed the problem, checked everything and pulled the engine cover console thing and finally decided it was probably the engine.The Ford rep they work with said we should take it to a dealer. It seems to run fine so we are hoping to wait until we get back to Maryland.

Has anyone had a similar problem? It starts vibrating a bit then gets louder then hits its stride and stays there. Turning the radio up does not cover the noise.
332  Main Forum / General Discussion / Re: Picking up our 2552 on Wednesday on: May 01, 2013, 08:45:00 pm
About the on-board hard-wired surge suppressor/power management system -Kermit said yes, they can install them after the build BUT it is much more difficult and they would have to get up under the coach to wire it in.
 
333  Main Forum / General Discussion / Re: Linoleum floor covering on step on: May 01, 2013, 08:35:26 pm
I recommend you contact Karen at the office. Kermit is doing his usual duties, some of what Stuart used to do, and getting Earl up to speed. I think Kermit will ultimately make the call but Karen can get your info in front of him. I've been on this forum and checking on Phoenix for a year now and believe they are customer oriented. They are short handed right now due to one admin and one sales person leaving with what sounds like very short notice but they are still working to take care of every  customer. We just picked up our cruiser today and they bent over backwards to take care of us.

334  Main Forum / General Discussion / Re: Picking up our 2552 on Wednesday on: May 01, 2013, 08:20:40 pm
Aaarg, Aimee, may we see them before they are published? I hate pictures but Earl was so nice I couldn't say no. John and I are sitting here in Shipshewana North Campground enjoying a beautiful evening with a beautiful new Phoenix Cruiser and toasting her with a bottle of Jack Daniels. Life is good

Well, NOT the whole bottle, just a toast. Age tends to bring lessons on moderation.

John is sitting here with his feet up, listening to some awesome bird song, watching the sunset, sipping JD and answering emails to the boss... which means we get paid for this! John said he is not sure he will be able to continue to work under these intolerable conditions.
335  Main Forum / General Discussion / Re: Picking up our 2552 on Wednesday on: May 01, 2013, 07:22:12 am
Keelhauler, you have the Progressive Industries internal hard wired electrical management system in you PC and took a power hit. Was it plug and play replacement like they advertise? What did it take for you to fix it?
336  Main Forum / General Discussion / Re: Picking up our 2552 on Wednesday on: May 01, 2013, 07:15:13 am
Thank you Tom for the we'll wishes and all the help. We are dawdling this morning. Kermit has an early appointment so we are waiting until he gets in at 10:30 or so. That way we get to meet and greet with both Kermit and Earl.
337  Main Forum / General Discussion / Re: Picking up our 2552 on Wednesday on: May 01, 2013, 07:03:56 am
That would depend on your electrical skills. You have to cut the main power cable and splice it in. NOT something I would ever do but I know some of you super fix it guys wouldn't think twice about it.
338  Main Forum / General Discussion / Re: Picking up our 2552 on Wednesday on: April 29, 2013, 11:39:18 am
ALL security devices are just a deterrent. A determined thief (or well-prepared thief with bolt cutters) will take it. I'd just like to avoid any "impulse stealing". While shopping online for all the hook up toys I hit several reviews where people commented they had bought the same item several times after the first one walked off their campsite. Hoses seem to be popular... which are probably one of the cheaper items to steal.
339  Main Forum / General Discussion / Re: Picking up our 2552 on Wednesday on: April 28, 2013, 07:07:17 pm
Ron, they have one that can be hardwired in and has plug and play replacement parts and we would have gone with it if I'd known sooner and if Phoenix could have wired it for us but the one I have is the portable model that plugs into the post. So now we have to figure out how to keep it safe. Maybe someday we'll invest in the other one and get Phoenix to wire it in.
340  Main Forum / General Discussion / Re: Picking up our 2552 on Wednesday on: April 28, 2013, 03:10:45 pm
Since we will be working from the RV, we will have several sensitive electronic devices on board to protect as well as the RV systems themselves so we bought a Progressive Industries surge protector.  It is heavy duty and expensive so they put a steel plate on it with a hole so you can secure it to the power post to make it harder for someone to walk off with. My question for all of you is - secure it with what? Can you wrap a bike chain or use a big U-bolt on the post with a padlock? Has anyone secured something like this? I'd like to use it but NOT lose it the first time we plug in. I assume all power posts are not identical so the system has to be somewhat adaptable. The manual gives no clue.
341  Main Forum / General Discussion / Re: Picking up our 2552 on Wednesday on: April 27, 2013, 09:08:10 am
Thank you, we'll be sure to wave. And if you see your PC twin being tailed by a Toyota Prius sometime next Friday, that's us so be sure to wave back. The Prius could be red or blue, not sure which one is making the trip. It won't be attached. You can't tow a Prius four down and we don't want to deal with a dolly. Selling two Priuses and buying and equipping a Subaru Forrester is next on our task list.
342  Main Forum / General Discussion / Picking up our 2552 on Wednesday on: April 27, 2013, 07:56:15 am
Woo Hoo - we are so excited! We'll drive out to Elkhart on Tuesday and will probably be sitting on their doorstep like homeless waifs when they get there in the morning on Wednesday. We're booked into the Shipshewana campground for two nights for system testing and any tweaking it may need then off we go for a casual meander back to Maryland. Our nanny cat stays home this one last time then she'll go where we go. She took her first "walk" in her harness and leash yesterday. That's going to take some time but at least we were able to pull it off with minimal blood loss and stress. We made it all the way from the front door, around the house and in the back door. Baby steps - the only way to go.

Well, soon we'll be asking all those newbie questions and, hopefully, somewhere down the line, we'll stop being newbies and will know enough to answer a few on our own.

EEEEEEEEEEEEE - so excited. (This is Holly typing - John would never squeal like a girl).
343  Main Forum / General Discussion / Re: Ignition beeping on sprinter on: April 22, 2013, 02:19:24 pm
I was also about to suggest the factory. My 2004 Prius had THREE PAGES of translations for the beeping, blinking and glowing warnings (they cut back starting in 2005, thank goodness.) The guys at the factory probably moved your vehicle at least 8 times since it got to their lot. I imagine they would have checked out the beep to make sure it wasn't complaining about something they did wrong.

344  Main Forum / General Discussion / Amanda is gone on: April 20, 2013, 06:23:28 am
I sent an email question to Amanda at the office and received a reply from Karen stating that Amanda is no longer there and questions can be sent to Karen or Kermit.
345  Main Forum / General Discussion / Re: reunion in Petosky, MI on: April 19, 2013, 07:13:37 am
McFadan Clan,

That's excellent! We look forward to meeting the west coast cruisers also. Bring your woolies, just in case. I don't think Northern California gets as nippy as Northern Michigan might.

For those experienced reunion people out there, how many PC owners usually attend? I'm terrible with names so if I may have to take notes... and track aliases for those with different screen names. I'll be so confused.
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