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346  Main Forum / Photos / Re: Missing the Tetons on: June 06, 2013, 08:38:33 am
Ron, We met some fellow RV'ers in Florida that gave advice on Glacier: if you want to cross through it on the Going to the Sun road which has AWESOME views, they recommend you leave your car/RV/whatever behind and take the bus tour so your eyes are free to enjoy the view. They recommend that you sit on the same side of the bus each way (always on left or always on right) so that you get to see everything in both directions. They said the bus drivers are taken back and forth numerous times as passengers prior to being allowed to drive it so that they have seen everything and can concentrate on driving the bus safely around the hairpin turns. There are also length (21ft including bumpers) and width (8 ft including mirrors) restrictions as well as seasonal (open late June, last day to drive the entire road in 2013 is Sept 22).

Enjoy your well-deserved trip. We can't wait to get out west and spend time in all those beautiful parks.
347  Main Forum / General Discussion / Re: rain entering my 2552 on: June 02, 2013, 07:29:42 am
Our awning has a loud clank at the front rail when we extend it. I was wondering if it is normal or has something to do with the recall repair. Anyone know? The knob is not tight at all. It clanks when the metal bar pops off the metal upright track.
348  Main Forum / General Discussion / Re: Introduce Yourself! on: June 02, 2013, 07:18:31 am
Congratulations! We have had its one month and are loving it. Enjoy!

349  Main Forum / General Discussion / Re: Awning Recall on: May 30, 2013, 10:38:58 am
RELIEF!!!! - We spoke to Carol at the factory this morning and she said that our awning was serviced either the morning of the day we picked up (5/1) or the previous day. Apparently the service guy didn't tell Dometic yet because they don't show the recall as completed (you'd think he'd want to get paid). Carol is sending the paperwork to us showing the completed repairs. Once we talked to Carol, we had to call Dometic to stop their frantic search for a service tech (6 calls to us yesterday) then call the techs they found and call off the dispatch of an emergency on-site repair at our campsite (#13 - for luck). Kudos to Phoenix for fixing it before our pick up... not too many kudos though because just telling us about it would have saved a lot of time, effort and stress.

Back to working and relaxing in the woods. This is our first "work" outing in the RV to test the cell booster, internet access, etc. Some good, some bad, some we have to figure out but it works well enough to get us by until we figure it all out and make it work even better. Three more months before we take the leap and run off in the PC (and the three months includes 3-4 weeks in the RV rolling out to and around the Black Hills and back) BUT WHO'S COUNTING?
350  Main Forum / General Discussion / Re: Awning Recall on: May 29, 2013, 03:34:07 pm
Ours is the first serial number on the list. We haven't had the recall done yet so I'm not sure why it says recall was completed. We are trying to get Kermit or someone at the factory to tell us if they had Dometic do the fix prior to our pickup... we don't really think so though, figuring they would have told us. We DID call Dometic and they are trying to get someone to our campsite before we have to leave on Sunday. Since we may have to drive it again before service, they read the safety instructions to us. HOLY COW! I will print a shortened version here. DO NOT use this as the official info - if you have to move your rig, call Dometic and let them read to you. I could have missed something. Of course, if you call Dometic, they read to you, you have to drive it, the awning deploys and you wreck... they are going to try to claim no liability because you were warned.

So here goes:
1 - Secure the hardware arms. Ensure that the front arm is fully closed against the back channel. Secure with something like zip ties BETWEEN the motorhome and the channel. Secure the arm as close to the top as possible. You must secure it with at least 3 ties on each arm. (Note that there is NO space between the channel and the motorhome, we'd probably have to unscrew the channel enough for it to pull away.)
2 - Repeat with the rear arm.
3 - Secure the awning fabric. When the awning is closed, there is a small amount of fabric visible between the rail running along the motorhome and the roller assembly. Locate the forward edge of the fabric, toward the front of the RV. Measure back one foot and cut a three inch slit running parallel to the tube and rail. Measure another one foot back from the back end of the three inch slit and slit the canopy toward the back, stopping when you are one foot from the end of the fabric at the rear of the motorhome. If properly done you will have, from front of motorhome to rear, one foot of fabric, a three inch slit, one foot of fabric, a really long slit, one foot of fabric. Now secure the fabric with three fasteners. One through the three inch slit. One as close to the middle of the awning as possible. One at the back end of the long slit. (Dometic will replace your awning fabric.)
4 - Proceed to a service facility. Do not exceed 50 mph.

If the service guy can't get out here, we'll be making a run out for some cable ties and sharpening the kitchen knife.
351  Main Forum / General Discussion / Re: Problems with Norcold refrigerator door on: May 27, 2013, 05:41:15 pm
So what I'm getting out of this string is that everyone with a new PC (or new Norcold door) should set a reminder for about a month prior to the expiration of the warranty on the Norcold, check for hinge cracking or damage (which sounds likely) then call to replace the door under warranty. THEN set a reminder for when the new door is out of warranty, check for damage... and repeat as necessary.

I guess when there are only a few players in the market, you don't have to worry about design defects.
352  Main Forum / General Discussion / Re: New summer projects. on: May 26, 2013, 11:21:39 am
Here is pic outside house with vent covers. Back one is under the tree branches. You can see the glow on the front one but the contrast of beige to bright white isn't really apparent in the picture. The vent covers don't look terrible, but they are big. We also upgraded the front fan with the kit that makes it automatic. You set the temp on the remote and it opens and closes the vent and turns on and off on its own. It has a rain sensor so it closes if it gets wet (less likely with the vent cover) then reopens and turns back on if needed once the sensor is dry. The only problem is that you HAVE to have the remote to run the fan. So no batteries, no fan. We didn't figure that out until after we put it in. The upgrade is on the list of things we bought to keep the cat comfy when we are out.
353  Main Forum / General Discussion / Re: New summer projects. on: May 26, 2013, 09:36:35 am
We have the Fantastic Vent Ultra Breeze covers installed. We bought these because their online video shows a comparison where this cover allows the vent to fully open for maximum air flow. It does seem to do that BUT they are kind of ugly. Our exterior is Sunlit which tops out with a soft beige so we went with white covers. The white stands out and they surely aren't sleek like the PC is. The pros are that we can have the vents open to moderate temps for our onboard kitty and they REALLY seem to draw in the light (which could be a con in the bedroom but we didn't have a vent installed in there). If there is any sun hitting them, we don't need lights. I noticed a stack of Maxxair covers at the factory so I know they install those. Kermit said he had never put the ultra breeze on before. He didn't say it but I'm pretty sure he agrees with me on the look. I'll try to get a pic showing the vent covers and post it.
354  Main Forum / General Discussion / Re: Cruise control on: May 25, 2013, 12:38:40 pm
I was going to suggest Barry and Sue post it on their handy contact list, BUT, it is already on there. If you are need to call customer service for just about anything installed on your PC, Barry and Sue have them on their list - find it here: "Main Forum"; "Links and Contacts"; posting called "Product Contacts". If you get a new number, send it to them and they will add it to their list.

Kermit did tell us that the Ford RV number was in our packet... and it well might be. We are still organizing all those papers. Barry and Sue's list is so much quicker.
355  Main Forum / Tips and Tricks / Re: Things We Have Added to Our 2350 - Bathroom Part 2 on: May 24, 2013, 02:59:39 pm
Ron, you might want to check out the new Command products shower caddy. We bought it but have not installed it yet so I can give no actual useful recommendation EXCEPT that the command strips attach a flat bracket onto the shower wall and the caddy lifts on and off the bracket. So your wife has her stuff, and with a quick lift, you have a (mostly) clear shower wall. The Command website even has a nifty video where the thing looks HUGE. We decided against it based on the video then ran into it at Target and decided it wasn't as big as it looked on the video and it should work for us.  I know our shower in the 2552 is larger than the 2350 so it might still be too big for you.
356  Main Forum / General Discussion / Re: Cruise control on: May 22, 2013, 09:24:51 pm
We also picked up our new PC the first week of May and are working to resolve a Ford warranty issue. I suggest you call the Ford RV Assistance center at 1-800-444-3311. They will help you find and get in touch with a Ford dealer near you that can handle your problem. John spoke with them today and they were very helpful. Good luck!
357  Main Forum / General Discussion / Re: Aime's Matchmaking Service on: May 20, 2013, 03:28:02 pm
Please add Holly and John for Frederick, MD (can't help with the Florida request). We go on the road for a year starting August 30th and if you have something set up by then, we'll keep you posted with our general whereabouts in case we are passing near someone in need of a tour with no local PCs near by.
358  Main Forum / General Discussion / Re: Euro Chair - sliding assistance needed on: May 18, 2013, 09:33:14 pm
We checked the chair today in daylight. The base IS black plastic and not metal. So no pieces missing. Next step, buy the magic tape and make her slide.
359  Main Forum / General Discussion / Re: Euro Chair - sliding assistance needed on: May 18, 2013, 06:01:35 am
Tom, you're saying you have plastic that touches the floor? Ours is bare black metal. We rolled it on its back to measure for padding. We'll double check today but it sounds like we are missing a piece. That would explain the difficulty sliding it. We were surprised it was so hard to move. We didn't remember yours scraping like ours does. Oh well, another great excuse to visit our new baby.
360  Main Forum / General Discussion / Re: Euro Chair - sliding assistance needed on: May 17, 2013, 06:03:03 am
I don't think ours has plastic at the bottom. We only flipped it once to look at what was scraping but I think it is a ring of wood with bare metal on the bottom. The bare metal ring is what scrapes across the floor. I'll have to look a little closer this weekend.

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