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76  Main Forum / General Discussion / Re: Screen Door Latch on: February 08, 2017, 08:11:44 am
No problem with our 2013 - in fact a bump will pop the screen open. If no one else responds with the same problem, I suggest calling the factory. The screen manufacturer may have changed the latch to make it more secure... perhaps too much so.
77  Main Forum / General Discussion / Re: best rv park in elkhart when taking delivery of coach on: February 07, 2017, 01:06:06 pm
I did a quick look on Allstays for northern Indiana and southern Michigan and found Pokagon State Park about 1 hour away - east, still in Indiana. They have a couple hundred electric sites, are open year round and some sites have 50 amp electric. I think that's it though, no full hook up and no water hook up (it was a quick look). If you plan to spend several nights in freezing weather testing systems, it would be nice to not have to run on a generator the full time. The sites are walk-in only at this time of year so I'd definitely call the park ahead of time for some idea of availability.

This park looks like a winter activity park with a tobaggon run, cross country skiing and so on.

I recommend anyone hunting sites to spend a bit of time on Allstays. There may be more options for winter pick up. I go to the state map and zoom in. Sometimes I open two state maps in different tabs in my browser so I can go back and forth between the two.

78  Main Forum / General Discussion / Re: Really? on: February 07, 2017, 12:43:19 pm
Didn't know that, thanks for the heads up.
79  Main Forum / General Discussion / Re: Really? on: February 06, 2017, 07:51:21 am
Our rig was also started sooner than we thought it would be. The main reason being the paint shop. I seem to recall that Phoenix told us that it can take 3-4 weeks to get her painted. They are at the mercy of the paint shop and how busy that company is. Since we had full body paint, they knew it would take a while. So Phoenix budgets their build time, plus the paint time, plus the time it goes to yet another shop to get the jacks installed (if so ordered) THEN they get it back to do final touch ups to interior, inspect to verify build matches order, adjust doors and bins for proper closure etc., and they include time to do a thorough cleaning inside and out, right down to flushing the tanks. There may be other steps in there also that I don't know or recall.

We also sent parts to Phoenix to be installed but I ordered them and shipped them immediately after signing the order for our rig so that they were on hand and ready to go when Phoenix reached that point in the build. They were running antenna cables for us so I had to have them there before the electrician did his thing, which is early in the build.

My advice to those who are planning to order or just ordered, is to assume the build starts soon and get the parts to Phoenix. There is probably a two month lead time on rigs with full body paint. I don't know how it affects those with lower body paint.

hutch42 - the "average years experience" for Phoenix doesn't reflect that many key employees have been with Kermit for over 30 years. They oversee those other folks.
80  Main Forum / General Discussion / Re: West Coast PC Reunion 2017 on: February 05, 2017, 02:58:47 pm
Bill, it sounds awesome and we really, really wish we could make it out there to meet everyone and see you and Diane again, but that isn't happening. One of these years, WE WILL BE THERE!! For now, all I can do is wish you a really wonderful time. I hope you all have great weather and make cherished memories.

ENJOY!!
81  Main Forum / Tips and Tricks / Re: Ford E-350 Instrument Issues on: February 05, 2017, 11:01:00 am
We have not had that problem with the Phoenix but I had a similar problem with a Volkswagon Rabbit many, many years back. It eventually was recalled and fixed free. The problem was the seal on the antenna did not prevent water intrusion. Water tracked down the antenna wires and ran into my fuse panel. Fuses and connectors rusted. After many trips to the dealer with the "nothing wrong that we can see" response, one VW dealer found the damage and swapped out the fuses. This was a short term fix since the entire fuse box assembly was rusted so they eventually replaced it all and replaced the flange thing that was supposed to seal the antenna. I don't know if your problem could be something similar or not but the water made connections randomly then the rust broke connections randomly. It all came to a head on a dark and rainy morning flying down the highway when I lost my radio (huh), then my headlights (whoa), then my windshield wipers (oh, sh*t)... by then I had pulled to the side of the road before anything else quit and had a chance to take me out.

I suggest a close look at the front and back of your electrical panels to see if water gremlins have gotten in there and wreaked havoc. You don't want your power steering, brakes, or other critical control systems to give out while you're driving. Those little computer analysis ports are cool and can diagnose a lot of things but NOT everything. My little Rabbit was pretty mechanical so not too much was going through those fuses but the newer vehicles have some major components that rely on the electrical connections.

I hope you find the solution quickly.
82  Main Forum / General Discussion / Re: Really? on: February 05, 2017, 10:27:11 am
It has come to my attention that by referencing Carol as a "mature" single person, I may be implying someone else is immature. That is not my intention at all. "Mature" is one of the supposedly politically correct ways to refer to someone who is getting up in years that could once be referred to as older, old and so forth. I haven't met Carol yet so I'm not sure how she'd take to my calling her "older" so I went with "mature" and still put my foot in it. Personally, I'm pushing 60 and I'm feeling old but I don't always act mature (and I'm seldom politically correct since I can't keep up with what is "acceptable" from day to day). I'm with Jimmy Buffet - "I'm growing older, but not up".

I apologize if anyone inferred anything else from my statement, is insulted, and so forth. No disrespect was meant to anyone.
83  Main Forum / General Discussion / Re: Shower Dimensions for 2551 or 2552 or 3100 and 2910 on: February 05, 2017, 09:33:35 am


[/quote]

lol ... so the wife says shaving her legs may be a challenge?
[/quote]

Not at all. Corner to corner is key... though standing on one foot greatly increases the risk of those "cheek" marks... and laughter.
84  Main Forum / General Discussion / Re: Shower Dimensions for 2551 or 2552 or 3100 and 2910 on: February 05, 2017, 09:11:09 am
The unofficial dimensions of the shower in the 2552 is:
- wide enough corner to corner to put my arms up to wash my hair without hitting anything.
- deep enough door to corner to not hit anything when washing my body, however, "cheek" marks on the wall are possible if you have to pick something up off the floor (also try not to pop the door open with your head when you do this, it lets the cold air in and causes giggling in the shower).
85  Main Forum / General Discussion / Re: Really? on: February 05, 2017, 09:07:20 am
I just posted on your other comment about being scrubbed. I felt the need to come back to this one.

You mentioned this is a huge lifestyle change and I suspect that is causing a bit of stress for you. My pearl of wisdom is to take a deep, deep breath and relax a bit. If you have a best friend, vent... a lot. I also recommend reading Carol's Blog "Aging on Wheels" - she is a mature, single lady that tossed it all in and rolled off in a Phoenix with her faithful companion, Dawny (the blogging dog). Her trials and tribulations of the lifestyle change are on the blog. She's a great writer and I enjoy reading her adventures. http://agingonwheels.com/

Your situation is your own. But I do have experience with lifestyle change. This RV thing was my idea. My Life Partner, John, decided to go along with me but was seriously stressed over it. It was a HUGE change and he doesn't do change well. He was at maximum stress level when we ordered the Phoenix. He was at maximum stress level getting the house and stuff prepped for our "year" on the road (a year was all he thought he could handle). He was at maximum stress level after we picked up the rig and we had to learn to deal with all sorts of things we'd never dealt with. Then he got the hang of it (quickly - thankfully the Phoenix is easy). We hit the road... and it took a few months to settle into a routine and leave the hectic treadmill pace behind but he never wants to go back (until health makes us stop driving). During those stressful times, John vented to me... a lot. He also took a whole lot of deep breaths... and it all worked out well.

A few notes in the interest of fairness to all parties:
- Pictures of builds: most of the pictures you see of build stages on this forum were taken by owners or soon-to-be-owners. They go to the factory and take them. As far as I know photos and build progress updates are not standard at any manufacturer. Perhaps Phoenix could include it as a paid option to cover the extra manpower cost.
- Build date: Phoenix buffers their build dates (like most construction type people) to allow for emergencies. It is better to promise less and deliver more. Most pending owners are THRILLED their rig is ready sooner than promised. Did your order specifically state, in writing, that you did not want the build to start until a specific date? I know you stated you wanted a later delivery date but that is different. It makes sense that if Phoenix had an opening in the assembly line, they should fill it with pending orders so that they have more openings later as new orders come in. Phoenix can have yours done and waiting while they move on to future orders. That's good business. You have to assume they built your rig according to your order. That's what you contracted them to do. You will get to check it to make sure all is well when you pick it up.  
- There is a cut off for requesting changes for everyone. Phoenix says yay or nay depending on where the unit is in the line or even if they are willing to do that specific change. I can't second guess the people that have been building these things for over 30 years. They know what works and what doesn't. I asked for stuff but didn't always get it. Many of us hit that "shoot, I should have asked for this but now it's too late". However, I did get a whole lot of things I wanted and I'm happy with our rig.
- In your first posting you stated Phoenix was not responding to you but later you stated they did answer your calls and they did respond to your emails - even though they were out at shows, they responded. Please be fair on that.
- I see your question about the price of an option and that you haven't signed anything. Phoenix does many things at no cost. I don't know if this is the case for your request, but it is possible that what you asked for will be done without a change to your contract price. If you asked for something after it passed that point in the build, they can't give it to you (they do their best but there are limits). If they do it for free, you don't need to sign. If they can't do it, you don't need to sign. If you put the request for a mod in writing and they agreed to it, you can talk to them about it at pick up. They forgot to swap a cabinet door for us during the build and it was done in five minutes when we picked up the rig. They have an extensive check list with all your options and mods that they go over with you one by one at pick up to make sure it is the rig you ordered.

The tough question I need to ask is, what is it specifically that you asked that Phoenix isn't answering? Your posting does not say.






86  Main Forum / General Discussion / Re: Introduce Yourself! on: February 05, 2017, 08:12:59 am
I guarantee you won't get scrubbed for just expressing dissatisfaction or problems. You can check my posts for issues we had - which Phoenix took care of. If you get nasty, you'll probably get scrubbed. If I respond to you in a nasty way and disrespect you or call you names, they would scrub me and probably pitch me off the forum. Those are the rules that we abide by. Those are the rules that every forum I've seen abides by.

Be honest, be fair, be considerate. For those of us that already have our Phoenix, I'll add be helpful. Others helped us and we try to help others. I've only seen a few instances in the last two years where people have not followed those guidelines. I've met many of the people you see posting on this forum and I hope to meet many more. I've met many of the people that work at Phoenix. They have all been awesome people. I hope your issues are resolved and you come to love your Phoenix like we do. I look forward to your happy postings in the future. I'm certain there will be some.

87  Main Forum / General Discussion / Re: Shower Dimensions for 2551 or 2552 or 3100 and 2910 on: February 05, 2017, 08:02:50 am
I agree with Ron. I saw someone mention getting the tub with the half-tub but don't know if it was an option or standard. We have the same shower as Barry and Sue so no new info to offer. Now we need the dimensions of the center-coach shower and the rear rectangular shower - they may or may not be the same size as they are put into completely different floor plans. Anybody snuggled into their Phoenix that can supply those measurements?
88  Main Forum / General Discussion / Re: Really? on: February 05, 2017, 07:52:22 am
Pictures during the build must be a new'ish thing or maybe in response to direct requests. We ordered our rig with many options, all typed out on the order form - signed on the dotted line, and waited. We did correspond a few times with the factory during the next three months about a few extra, never-been-done-before requests, but not on a weekly basis. A friend drove out and visited the factory to see his build - not once, but twice.

I can't imagine keeping up with weekly updates and photos to the customer as well as all the changes and requests. That's a whole lot of communicating for each and every rig on that line. It would be a full time job.

I hope you get your answers and your Phoenix is everything you dreamed about.
89  Main Forum / General Discussion / Re: best rv park in elkhart when taking delivery of coach on: February 04, 2017, 07:36:48 am
We've never stayed in the Elkhart campground but it is the closest. People on the forum have warned the water is not good so you wouldn't be able to test that system if you choose to avoid their water.

We have stayed at several other campgrounds within a half hour of Elkhart and two that are farther away. In order of distance from Phoenix.
- Eby's Pines - we stayed in a cabin here while our slide was repaired but friends stayed near us in their Phoenix. We couldn't find a reasonably priced hotel that allowed pets so we went with a cabin. We had all the bedding and stuff on board so it was just a matter of moving the basics from the rig to the cabin. Very nice campground set back off the road with mature trees and friendly, helpful staff.
- KOA Middlebury - nice but sites are kind of close. They have a few walking trails and a pond with benches. Most of the sites are pretty open so you should get some sun... if there's any to be had.
- Shipshewana Campground North - we did our shakedown here. It was nice, decent size sites with mature evergreens on some. If it is the right season, there is a custard stand on site (huge plus for me). You can hear the highway noise at night... and the clop, clop, clop of Amish horse buggies.
- Twin Mills Campground - much farther east and large campground but well kept with nice sites.
- Potato Creek State Park - a good bit to the southwest. I don't think they have full hook ups and some of the electric posts are shared and are a good distance away from the site. We didn't have our extension cord yet so we had to switch sites to be able to hook up. We really liked the park due to the tree cover and hiking, swimming and boating opportunities. It's kind of far for the first overnight but if you want a few additional nights somewhere nice but not too far to go back, this is a good choice. 

We use Allstays http://www.allstays.com/Campgrounds/Indiana-campground-map.htm You can use your mouse scroll wheel to zoom in to the Elkhart area then click each site to see what they have.

Friends have stayed at Shipshewana South and like it. This puts you very close to the shopping district in Shipshewana (Amish). Distance would place it right at Shipshewana North on the above list.
90  Main Forum / General Discussion / Re: Motorhomeless on: February 03, 2017, 12:57:38 pm
Judi & George, we add our congratulations on your new home and our thanks for all your help here on the forum. You both have been great and we're happy we had a chance to meet you. Maybe we'll meet again on the road sometime (though we prefer different northern coasts, anything is possible). From a boat to a Phoenix to a Newmar - whoa, you two have a serious case of Wanderlust. I admire that.

Enjoy your awesome adventures!
Holly and John

P.S. - please try to post some pictures of your new baby when you get it.
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