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16  Main Forum / General Discussion / Re: Phoenix Paint Shop on: August 25, 2017, 09:26:52 am
Phoenix sends their units to a paint shop.  It is in the Elkhart area.  I would call Phoenix and ask them for the name and number.

When we needed paint work done we dropped our unit off at Phoenix and they took it to the paint shop.  We had it back that same day.  It was just a small area by the entry door.  Has been 5 years and is holding up great!
17  Main Forum / General Discussion / Re: Water pump failure on: August 23, 2017, 09:39:50 am

I had to replace our pump this summer as well.  We were camping for 9 days and it began leaking on the second day.  Ours was not a failure of the pump, but a leak in the front assembly.  We couldn't get a replacement in the small town we were at so bought some self fusible tape.  We taped it up and we were able to stop the leak until we got home.

I ordered the OEM model for $59 from adventure rv (not the after market model), it arrived, i installed it and it is working fine now.

18  Main Forum / General Discussion / Re: 2551/2%52 owners on: August 06, 2017, 01:34:20 pm

We have the smooth side on the outside of the shower door and bubbly on the small glass wall next to it.  The towel bars are on the smooth portion.  Try the 3m outdoor heavy duty tape I think it would stick to the bubbly portion as well.
19  Main Forum / General Discussion / Re: 2551/2%52 owners on: August 05, 2017, 05:56:55 pm
We have a 2551.  I bought two of these towel bars for the bath towels.  We put them on with 3m outdoor heavy duty two sided tape on the shower door.  Works great.  In five years we have only had to retape them once and we spend a minimum of 4 months a year in the RV.  There are now many self stick towel bars on Amazon that weren't available in the past.  Or, you could by any towel bar and add tape.

We made our own toilet paper holder and put it up the same way.  Again, only had to retape once and that was a few weeks ago after five years.  No damage to the wall or door when removing the tape.

Here are pictures of the toilet paper holder:

20  Main Forum / General Discussion / Re: Twin bed headboard on: July 24, 2017, 03:11:43 pm
I would put them in place with either strong double sided tape (we use this all the time for things in the RV) or get the Heavy Duty 3M Velcro. We have used the command strips for an overhead weather station and it has held strong for five years.
21  Main Forum / General Discussion / Re: Norcold Class Action Settlement on: July 23, 2017, 07:44:12 pm

The manufacturer date to be included in the lawsuit was 1/1/2009 thru 12/31/2013.  Also, all claims and exemptions had to be filed by 8/26/2016.
22  Main Forum / General Discussion / Re: Norcold Class Action Settlement on: July 22, 2017, 07:11:12 pm

First check $45.78

23  Main Forum / General Discussion / Norcold Class Action Settlement on: July 22, 2017, 03:28:32 pm
Last May we joined the Norcold Class Action Settlement that was posted on this forum by Gradygal.  We received our first settlement check today and the notice said we will be receiving three more checks over the next three years for a total of $186.

So if you joined the Class Action look for your settlement and call 1-877-449-8550 if you don't receive it.  The correspondence also states that we have a 3 year extended warranty against the cooling unit

Barry and Sue
24  Main Forum / General Discussion / Re: Borg DuallyValve valve stems on: June 12, 2017, 08:18:08 pm

When we put the Borg stems on our 2012 2551 back in April of 2015 we had to order Kit # DL1SSTC.

I called Borg Equipment & Supply Co. and spoke with Bill (818-352-3017).  He was very helpful in determining the correct kit to order for our unit.   He had me measure the handholds on the steel wheel and determined that we needed to order Kit # DL1SSTC.  I had a local tire company install them and to this day am very pleased with the results. 
25  Main Forum / General Discussion / Re: Side mirrors on: June 11, 2017, 10:26:15 am
Our mirror failed at the pivot point where the mirror swing arm is connected to the cab door.  If I remember correctly there is a black (painted if your mirrors are painted) rubber cover on the underside of this bracket that protects this junction.  Under this rubber cover is a rod attached to the mirror swing arm, a heavy spring and retaining clip.  The retaining clip holds the mirror swing arm to the mounting bracket and the heavy spring provides tension to hold everything steady and still allow the mirror to fold in and out.

The retaining clip on our 2008 2350 broke into 3 pieces releasing all the tension on the spring and the mirror swing arm and mirror came off in my hand.  The only thing that held the mirror to the PC were a few wires.  
26  Main Forum / General Discussion / Re: Side mirrors on: June 10, 2017, 08:36:13 am
The mirror on our 2008 2350 broke at a most inopportune time.  I had retracted the driver's side mirror as we approached the U.S. custom's station in Detroit. When I was pulling away from the custom station and extending the mirror back to the normal driving position the bottom retainer on the mirror snapped.  It was so loud a custom agent 25 feet away looked up.  I drove the rest of the way home one handed with the window down and holding the mirror.  Changing lanes required the passenger to look out the rear and side windows to determine if it was safe to change lanes.

Closer examination of the mirror showed all I needed to do was cut the wires and remove the damaged mirror.  Fortunately the repair was very simple and it was the only mirror failure we have had in 9 years of PC ownership.


27  Main Forum / Tips and Tricks / AAA Dollar Rewards on: June 08, 2017, 07:55:37 pm
I thought I would share this info with current AAA members so you can save some dollars off your membership dues.

I went to my local AAA office to pick up some travel books and learned of a new program called AAA dollars.  All AAA Members are already enrolled. You just have to create a login and password on  When you shop online at a partner store, like Walmart, Kohls, Camping World etc... (they have a list online) you earn AAA dollars that are used to take money off of your annual membership rate.  You don't actually receive cash money but the AAA dollars that you earn will be deducted off of your membership dues.  The only thing you have to do differently is access the partners site through

I tried it to see if there were any hidden cost, and the items I selected from different merchants were the same price if I went directly to the site or went through  Once you find the store that you want to order from at it takes you to the stores site and you shop as usual.

Hopefully this will save some money for you.

28  Main Forum / General Discussion / Re: Borg DuallyValve valve stems on: June 06, 2017, 05:01:46 pm

We did the same thing 2 years ago and have had no problems.

29  Main Forum / General Discussion / Re: ford recall on: June 03, 2017, 04:03:21 pm
Here is the recall notice information:

The documentation for the 15E05 recall states 2011-2016:


Affected vehicles: 2011-2016 E-Series Cutaway and Stripped Chassis vehicles equipped with a 6.8L 2V gas engine

Situation: In some of the affected vehicles, the 6.8L 2V gas engine may not comply with government emissions standards when tested using the latest EPA test procedures.
30  Main Forum / General Discussion / Re: Introduce Yourself! on: May 31, 2017, 06:06:41 pm
Welcome Esther,

We live in Highland, MI not far from you.  We owned a 2350 and now a 2551.  You made a good choice going with a PC.  If we can help you with anything please do not hesitate to ask.

We camp a lot up North so maybe we'll see you on the road.  We camp at Fort Myers Beach during March and North Fort Myers during Jan and Feb.

Barry and Sue
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