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1  Main Forum / General Discussion / Re: Problems with Norcold refrigerator door on: May 24, 2013, 05:32:50 pm
In my case the door was packed lightly and not allowed to swing open. It was opened slightly and the bottom hinge let go. Very poor design. How many of us have had this happen at home? I suspect none. Norcold has not exactly come up with a winning design for this hinge which is so crucial in the operation of the door.
2  Main Forum / General Discussion / Re: Problems with Norcold refrigerator door on: May 24, 2013, 12:00:31 pm
I called Norcold "customer service" and they refused to deal with me. Said I had to go through a dealer. That started the whole nightmare as I tried Camping World in New Mexico. They gave me the wrong part number which proved to be an issue when I showed up in Oklahoma City where I foolishly expected the hinge to be waiting. Silly me. Carol at PC was the only one of many contacted who knew immediately what my problem was and how to fix it. I should have called PC first but I knew that I was out of warranty and thought that I could get the part while on the road. Norcold gets an F in my book for product design and assistance. Phoenix Cruiser gets an A minus. They would get an A if they used another product.
3  Main Forum / General Discussion / Problems with Norcold refrigerator door on: May 24, 2013, 08:29:47 am
On our recent 7000 mile trip in our 2011 2552 the hinge broke off on our Norcold refrigerator door. It was plastic and just seemed to fail. I thought that I could simply buy a new hinge at Camping World and fix it easily. What was I thinking? A whole new door had to be purchased. Fortunately Carol at PC had one in stock and was able to ship it to me when we arrived home. Then I got to thinking. If she always has one in stock then I'm probably not the only to have this happen. In fact on the forum there was one mention of this hinge failure. Have others had this experience or is it a rare failure? Bill
4  Main Forum / General Discussion / CB placement in Ford cab on: June 05, 2011, 08:33:42 am
We just bought our second PC, a 2552. I am trying to figure out where to locate my CB so that it is out of the way. We seldom use it and typically use it only when tied up in traffic and we are trying to hear what the truckers are saying about the situation. In the last one we put it in the lower opening of the center console but that usues up the convienent space. Also our installer said that the only real solution was to mount a magnetic antenna on the hood, a location that looks sort of like Bubba installed it. I would like to hear from others about how they have set up their CB. Bill Help
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