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 41 
 on: January 12, 2017, 07:05:21 pm 
Started by aimee - Last post by CKK
Thanks Polish Prince, Carol, and Ron.  Everything about PC service has sounded great, so being a little bit long in the tooth myself, my last concern is ownership changes (which I know can happen to any company and is beyond my control).  How old is Kermit???

 42 
 on: January 12, 2017, 06:24:50 pm 
Started by aimee - Last post by ron.dittmer
Hi CKK,

Welcome to the PC forum!

To address your question about Phoenix USA and the quality of their motor homes.

The company really does stand behind it's products, more than you could imagine.  Of coarse there are limits as to what they will do for the owners of it's products, but it is far better than any other manufacture I know of.  New or well used, the company is extremely helpful to resolve any questions and issues you might have.  If the solution involves replacement parts under their own control, they seem to charge you only what it costs them.  I have not seen them mark up anything.

I recall someone buying an old PC (maybe a 2003) with structural issues that resulted from an accident.  They did not know it at the time they purchased it.  They called Phoenix who had them bring it in and during their slow period (back then Phoenix had a slow period just before the holidays) they rebuilt the problem area to be like new again, done at a very reasonable cost.  Another repair center like Camping World for example would have charged 4 to 6 times that amount.

My wife Irene and I ordered our PC nearly 10 years ago and the factory still treats us well with great customer service.  Fortunately our need for customer service has been quite minimal which reflects the quality put into our PC.  We do keep our PC garage-kept which does help.  I usually contact Phoenix for parts of one kind or another to support a change I want to make in our PC.

Phoenix USA is owned by Kermit Fisher.  He sets the way business is done there and everyone employed there is on-board with him.  There are a few other small privately owned motor home manufactures with similar business practices but they are a little to a lot more pricey and less flexible with customer special-requests.

About warranty work.  I hope more recent new-purchase PC owners will provide first-hand experience.  But it works like this.  If you live too far away from Phoenix, they have you take your PC to a local RV repair shop and Phoenix covers the bill.

About a tow vehicle.  If you are buying a longer PC, I think you would eventually want a tow vehicle to get around the places you described.  We own a short 2350 but we tow a 4x4 because there are too many primitive roads we like to travel on for day excursions which are not motorhome friendly.  Like you, I was disappointed to learn about the no-backing-up restriction.  But like everyone else who tows another vehicle on the street, we learned to deal with it.

 43 
 on: January 12, 2017, 06:20:16 pm 
Started by Funseekers - Last post by RheaNL
     My husband and I find the sofa very comfortable.  Our longest trip to date is about 4 weeks. We agreed on departure if we needed a break we would on occasion stay in a hotel.  Never needed to. We will be tested this summer when we are gone 8+ weeks on a trip to Alaska.
     Some things to consider when it comes to bed comfort.....
1. How tall are you and what is your body mass. (We are 5'and 5'5" with petite and small body mass)
2. What are your sleeping habits. Do you move a lot. Get up a lot. (We move little and usually only I get up at night so I have the side by the bathroom.  There is a small space between end of bed and table should my husband need to sneak through.)
3. What kind of bedding do you like. Some people use sleep sacks/sleeping bags. (We prefer sheet so I have made a couple sets of custom sheets which we leave on the bed and put a throw over them during the day when the sofa is folded. At first I took the sheets off so we had access to the arm rest and full use of it as a sofa, but soon learned it was less work and just as functional leaving the bedding on.)
4. What are your bedtimes. (We generally retire and rise at close to the same time. If your bodies are on different schedules, it is a small space for one to sleep while the other is awake with lights and making noise.)
5. In what climates will you be traveling. (We have found when it is hot--adding humidity ramps up the problem--we are more prone to wanting more space and have, on a couple occasions, used the dinette as a bed.)

As to outside storage, the real secret is to not drag a lot of "stuff." We find total storage to be more than adequate for our needs. I have added equipment that is compact and light weight compared to some stuff we use take (i.e. gas grill, table canopy).

Nicki


 44 
 on: January 12, 2017, 05:53:20 pm 
Started by dshaffer - Last post by ron.dittmer
Congratulations Dan!

 45 
 on: January 12, 2017, 05:37:20 pm 
Started by Pax - Last post by ron.dittmer
Hi Mike,

You described our first motorhome HERE that we owned for 24 years.  What you see in the pictures is what it had....nothing more.
- no waste tanks (the pump sink drained right on the street)
- no fresh water tank, just a 5 gallon water jug (started as a pump sink, later installed a windshield washer motor & switch as shown)
- of coarse no hot water heater
- no propane tank
- no stove
- no furnace
- no bathroom (a porta-potty with privacy curtain was optional)
- no a/c of either kind
- no fridge (a standard cooler went behind that door you see)
- the Toyota chassis didn't even have power steering
It was extremely basic.  It did have a second battery and converter to supply electric to the house.  The engine produced 96hp, a real slug.  But we did get just over 20 mpg.  It worked when we were young.  At 17.5 feet long, it was shorter than our 1971 Delta 88 it replaced.  It was small enough to drive around town of which it was my wife's stay-at-home-mom car for it's first 5 years.  One real nice thing about it was that I could (and did) haul all kinds of stuff with it.  I would haul home things like 22 foot long lumber (for a foot bridge) and 4x8 sheets of building material for home projects.

Like you, I wonder what Phoeinx would be willing to do with such a request.  But one thing certain, that would not be for Irene and me anymore.

 46 
 on: January 12, 2017, 05:20:13 pm 
Started by Funseekers - Last post by Funseekers
After reading several posts, We're wondering about handling issues with the 2100.  We've owned several RV's over the years, and other than a Safari Trek 2610 never had issues with suspension or handling....including two recent Mercedes 3500's.  This would admittedly be by far the shortest RV we would own so an education from you fine folks is required Wink
Thanks again!

 47 
 on: January 12, 2017, 05:16:03 pm 
Started by sailors35 - Last post by TheLuvShack
I have Bose Bluetooth speaker that I use to listen to Pandora inside and outside the coach. Sounds great. Works great. About $80.

 48 
 on: January 12, 2017, 04:55:59 pm 
Started by Funseekers - Last post by Funseekers
Hello everyone!
We're new to this forum, and are very interested in the 2100 with the power sofa in the slide out.
Question 1.  How comfortable is the bed?
Question 2 . Is there adequate outside storage?
Question 3 . Is there anyone residing in California that owns a late model 2100 that would be kind enough to allow us to visit your rig?
Thank you!

 49 
 on: January 12, 2017, 02:49:04 pm 
Started by aimee - Last post by Carol
Hi & Welcome, CKK,
I full-time solo (with dog and without toad) in my 2351, bought new in mid-2014.  Rather than leave a long reply in the forum addressing some of your questions and points, feel free to message me via the forum and we can either talk via email or phone, whichever you are more comfortable with.
 Grin
Carol

 50 
 on: January 12, 2017, 02:07:23 pm 
Started by aimee - Last post by Polish Prince
I can't really comment on the new vs used, we bought new because we had specific layout items we wanted included.  I would recommend renting a couple different units to see how the "standard" layouts work for you and the space.  We rented, as Jill would say, "a bucket of bolts", but it was the length we wanted to ultimately buy.  We wanted to test out the space and make certain that we could function in a 25' motorhome.  Worked for us and showed us many things that we wanted to change.  Sorry, but for us, the shows weren't as much help.  We need to live in the space to really see how it worked.

Good luck with the search and enjoy the process.  The process can be fun.

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