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 on: January 16, 2017, 12:42:16 pm 
Started by mcdwmurray - Last post by Two Hams in a Can
Congratulations Candy & Dennis!   ThumbsUp  Cheer Cheer We love our PC 2400. . .we'll love it even better when we replace the old air bed with a new sofa sleeper.  Cheers  

 on: January 16, 2017, 12:09:45 pm 
Started by mcdwmurray - Last post by Tall Guy
That's terrific!  Hope you have a lot of years of safe travel in it!  Some day I'll be making the same post, looking forward to that!


 on: January 16, 2017, 11:41:15 am 
Started by mcdwmurray - Last post by JimInVA
How exciting!  CONGRATULATIONS!!! Cheer Cheer Cheer


 on: January 16, 2017, 10:53:39 am 
Started by mcdwmurray - Last post by mcdwmurray
My husband and I just put our order in for a new 2400 Phoenix Cruiser. We are very excited and can't wait to get on the road. It will be April before our Cruiser is ready but we are already making our lists for travel and places to go. Hope to meet many of you along the way.
Candy and Dennis Murray from Williamsburg, VA

 on: January 16, 2017, 10:39:57 am 
Started by dshaffer - Last post by Two Hams in a Can
Congratulations!  We've only bought new once out of our four RV's; and it's a great feeling of accomplishment.  Our PC was bought pre-owned, but we just got it a few weeks ago, so owning a "new" PC feels great.   Cheers

 on: January 15, 2017, 01:33:33 pm 
Started by dshaffer - Last post by garmp
Hopefully ours will be ready near the end of March. Can't wait!!!

 on: January 14, 2017, 05:44:58 pm 
Started by mcdwmurray - Last post by gandalf42
Not comfortable publicly sharing $ numbers as these would be owned by PC and no doubt change over time and by situation. I sent you a note privately of what I was told last week.


 on: January 14, 2017, 03:33:57 pm 
Started by hutch42 - Last post by hutch42
RD-yes its a good guide for looking at the "real" bottom line.  I did use it for one of the pricing methods
in my little survey.  As a renter of RV's for the past many years there's actually a break even point in terms
of should you continue renting or make the plunge and buy.  That point can vary quite a bit depending on ones
potential use of the RV.  From a monetary point its around 45-50 days a year for us.  That said, you sometimes cant put
a price on the adventures and quality of life that comes with the ownership of an RV.  To each his own I guess.

Ernie H

 on: January 14, 2017, 01:35:07 pm 
Started by mcdwmurray - Last post by mcdwmurray
we just returned from factory tour, though abbreviated due to most of Phoenix going to Florida for the Tampa RV SHOW. Just curious if anyone has anything to add regarding what deposit and payments they usually have new owner make.



 on: January 14, 2017, 12:46:01 pm 
Started by aimee - Last post by jatrax
I think others have covered your questions well but I'll chime in on these two.
And being a somewhat skeptical type, I find this one to be, well frankly, remarkable.  Is it really possible that nearly all comments are positive and the company provides this kind of quality control and after sale service?  I'm not suggesting that negative comments are scrubbed, I just find it curious.  Very refreshing, but curious ;-)
When I was deciding I also did a lot of research, mostly looking for negative comments.  And for most brands there is a long list.  But after an exhaustive search I found one complaint for Phoenix.  And that from a person who to be polite can only be described as having some personal issues.  And I don't think this forum is scrubbed, since I spent most of my research time elsewhere not really trusting manufacturer hosted forums.  So yes, they do care and they will do their level best to keep customers happy.  That is partly because they are a small business and you can actually call up and talk to the owner.  I owned my own business for 30 years and when your name is on the building it is a lot different than just a job.  The company's reputation is also your personal reputation.
The other thing to consider is that while Phoenix is going to warranty their work, most of the things that go wrong in an RV are not Phoenix items but rather will be warranted by the manufacturer.  The truck is Ford, the furnace is Dometic, the refrigerator is Norcold and so on.  Phoenix seems to go above and beyond to help but ultimately if the furnace goes under warranty that is covered by the manufacturer.  RV builders are mostly assemblers of parts after you get beyond the frame design.  And that is one place Phoenix wins big, they have a very good frame and shell design.  As long as that stays sounds everything else is just parts.

One of the major draws to the PC is that it appears they will try to modify the interior, which is huge for me.  And all of the problems that seem to prevail with horrible dealerships.  Though warranty work is a bit of a concern with direct buy.  
That was in fact the thing that drew them to my attention initially.  We looked at a number of brands at several shows and being able to customize our rig to fit our needs was a major factor in our decision.  Our coach is still on the line, but I'm getting pictures from Kyle and things look good.  It will be unique and Earl and Kermit were very willing to work with us to make the way we wanted.  Within limits of course:)

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