While driving down I-88, heard a loud bang, more banging and scraping. Found that the leveling jack pump assembly mounted under the unit broke the mounting bracket and was dragging on the road. Called Kermit and sent photos. Kermit called back and told me that they do not install the jacks and had sent photos to Stuarts Service who called me within an hour. They install the jacks and we made an appointment for today. Chuck Stuart repaired the unit and upgraded it to a full auto style for free and paid for my trip from PA.. Now that's service.