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Author Topic: Moisture In Back Up Camera  (Read 1240 times)
BGolden
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« on: June 22, 2013, 02:25:36 pm »

Has anyone had this problem? How can I solve it? I have had the problem for 2 weeks now.

What am I to do?

Bill Golden     Help Help
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dickreid1
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« Reply #1 on: June 22, 2013, 04:04:21 pm »

Bill,

I have heard about this happening.  Accordingly, I formed a "drip-loop" on my cable so water runoff cannot run towards the camera housing.

If I saw moisture in my camera, I would call Elkhart for advice and to get the website of the camera manufacturer.

Alternatively, I see four phillips screws holding the back. I think I might risk it to open the case to dry the innards, see how it is supposed seal and take it from there.
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« Reply #2 on: June 22, 2013, 05:10:44 pm »

I had this problem from water entering from the top cable. I used a hair dryer to try to remove the water. Don't do this. I now have a blury picture. I had to remove the camera and bracket from the PC in order to take the four little screws out. My PC is full body paint including inside the screws to rotate the camera, so I could not get to the two back screws. After I removed the four little screws, I found a rubber gasket. With care I was able to remove the lens part, only to find a couple of wires going to it. I was able to wipe down the insides and reassamble everything. I still have a blury picture, so I must have hurt the plastic lens with the hair dryer. I would suggest calling Carol at the factory and talking to her. I wish I had.
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« Reply #3 on: June 22, 2013, 05:18:34 pm »

Bob

We had water in our camera on our 2011 2551. The model #VCB-RV3MHWi rear vision camera was the replacement. The water did not come in via the cable but  the water came through  a bad seal around the lens. I'd suggest removing the four screws in the back of the camera to remove the water. The cable on the camera was only about a foot long. There is a plug at the end. It may be easier to remove the camera before taking it apart.

George
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« Reply #4 on: June 22, 2013, 08:48:35 pm »

We had the same problem in our 2008 PC (2551s).  Same year as yours, so possibly the same model camera.

In early April, I contacted Zone Defense about fixing this; I was hoping to obtain some kind of gasket kit.  Unfortunately, such was not available.  Woody Vosler, the Engineer at Zone Defense, promptly replied, first to inform me that no gasket was used in that model year, but that I could use a silicone sealant to re-seal; also he would provide additional repair instructions if I wanted, which I did.

I'll include those instructions in this reply in case anyone else is interested, but first, in the interests of full disclosure, I'll confess I wound up buying a new camera from PC-USA thru Carol.   Grin

Here are the instructions (emphasis mine):

"Over the years we have changed the way we sealed the cameras, therefore I will explain the most difficult and the easier will be no problem.

Remove the 4 screws from the rear of the camera.

Place the nut on the rear of the camera (compression fitting) in a vice without damaging the cable.

Pry on the boss at the bottom of the camera (1/4" threaded hole) using the vise as leverage.

The housing of the camera will release from the back plate. The back plate will have the electronics and cable, the housing will be empty.

Check to see if the glass is screwed in place and remove and clean if possible. If the glass is siliconed in place, do not try to remove it.

Once the camera is opened, let it sit inside the house over night if possible to completely dry out.

Clean the sealer from the mating surfaces and reseal tightening the screws evenly so the back plate fits into the recess of the housing.

The best sealer is Permatex Right Stuff (very expensive and large container for this job). We have used Permatex RTV silicone sealer with no problems and it is much easier to remove if you need to open the camera again."


Which is why I went with the new unit.  Easy change-out.  I did use extra silicone sealer at the opening in the coach, even with a new gasket.  And I had to "convince" the camera cord to go where I wanted (taped it in place for a couple of days).

I still have the old camera somewhere in storage.  Someday I may attempt the above repair. 

Hope this was useful.

GeorgeB
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« Reply #5 on: June 22, 2013, 11:01:28 pm »

Interesting.  Our 2007 has the same brand camera.  So far so good.

But we loose sound at times.  I thought it was an intermittent failure but concluded we loose sound only when driving in the rain.  I think water covers over the outdoor rear microphone.  When it's dry outside, all is well again.
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« Reply #6 on: June 22, 2013, 11:17:23 pm »

Interesting.  Our 2007 has the same brand camera.  So far so good.

But we loose sound at times.  I thought it was an intermittent failure but concluded we loose sound only when driving in the rain.  I think water covers over the outdoor rear microphone.  When it's dry outside, all is well again.

Sound.  Zounds!  I forgot about that possibility.  The picture was so poor from the old camera, it made the entire screen almost unreadable.  I'll have to see if that's an option on mine, and if so, was the moisture problem in the camera interfering.  Good points.  More research.  Thanks,

GeorgeB
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« Reply #7 on: June 23, 2013, 07:44:32 am »

neither my 2010/2350 or my 2012/2552 Sony camera backup system offered sound.
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« Reply #8 on: June 23, 2013, 08:08:16 am »

neither my 2010/2350 or my 2012/2552 Sony camera backup system offered sound.
I heard that sound was discontinued a few years after 2007.  I wonder why.
My wife standing outside in back will talk quietly while giving me backing-up instruction.  It's a very nice feature.
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« Reply #9 on: June 23, 2013, 08:53:39 am »

Aggree.
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BGolden
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« Reply #10 on: June 23, 2013, 10:24:44 am »

Thanks To All for the Very Helpful Replies,

I will be pulling the camera off today to examine it, and try to do what I can.
If I have to replace it I will call Phoenix for a replacement.  The camera itself was a good one, the sound when full volume was great.

Dick Reid I will try to loop the cable as you suggested.

George B.  I copy and pasted your reply with the instructions to Word Pad, I'll take it to the garage and hope it works.

Again, many thanks to all.

Ron Dittmer,  I am so glad you sold me on Phoenix Cruiser 5 years ago.  Don Keller was happy as well.

This is the Best customer Service Dept.

Bill Golden    Cheers   ThankYou
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BGolden
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« Reply #11 on: June 23, 2013, 10:30:43 am »

As I was replying to this topic I received an email from a neighbor with a motorhome. He suggested inserting a silicone packet inside the camera
and see if it helps.

Might work!

BG    Grin
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« Reply #12 on: June 23, 2013, 04:04:34 pm »

Ron Dittmer,  I am so glad you sold me on Phoenix Cruiser 5 years ago.  Don Keller was happy as well.
DonKeller was/is a great guy to do business with.  I need to call him and see how he is doing.

For those interested, I think Don still has a brand new 2007 2350 and a 2008 2400, I think with full new vehicle warrantees.  That would be question $1 to ask him.

BGolden, that gel pac idea sounds very interesting.  Keep us posted.
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« Reply #13 on: June 29, 2013, 10:54:07 am »

After removing the camera the paint flaked off of the housing so I'll need to repaint the cast aluminum housing.

GeorgeB your instructions were very helpful, Thank you.

Bill
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BGolden
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« Reply #14 on: June 29, 2013, 10:57:16 am »

More cam pictures
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