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Jensen rear TV issue

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BarbRN

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Jensen rear TV issue
« on: July 16, 2013, 07:47:25 pm »
When we bought our used 2551, the remote was missing for the Jensen.  The dealership has ordered us 4 remotes now and none of them work.  They are calling Jensen with the serial number etc. and getting the proper parts but none work.  Any ideas?

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ron.dittmer

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Re: Jensen rear TV issue
« Reply #1 on: July 16, 2013, 08:15:59 pm »
Universal remotes are sold everywhere for under $10, though I am sure some special features on your TV might not be managed well.  Something to consider if all else fails you.
Ron & Irene Dittmer

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BarbRN

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Re: Jensen rear TV issue
« Reply #2 on: July 16, 2013, 08:52:49 pm »
Ron, wouldn't you think the genuine part should work best?

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BarbRN

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Re: Jensen rear TV issue
« Reply #3 on: July 17, 2013, 07:02:14 pm »
Got customer service on the phone today with Jenson.  The remote works fine, it's the TV that's broken.

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BarbRN

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Re: Jensen rear TV issue
« Reply #4 on: July 24, 2013, 07:44:01 pm »
Problem fixed by repairman.  It was the IR in the TV gone bad. 

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ron.dittmer

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Re: Jensen rear TV issue
« Reply #5 on: July 24, 2013, 10:13:02 pm »
I wonder if the failure was caused by all the vibrations of the motor home.  We all assume they will hold up to the punishment.  With that said, I am posting a TV/DVD combo sale alert.
Ron & Irene Dittmer

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BarbRN

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Re: Jensen rear TV issue
« Reply #6 on: July 25, 2013, 10:04:25 am »
Gordon asked the repair man that question.  He said doubt it, just happens sometimes.