I too wanted to chime in regarding "experience with the company". Carleen and I have owned our 2350 for about 2.5 months and have found that the customer service at Phoenix USA is exceptional. There has been nothing major warranty wise, but when I needed additional parts, Kermit and Stuart made sure I had them ASAP. I strongly suggest to anyone "on the fence" about ordering the 6 way power seat to do so-it is a priceless feature.
It is VERY comforting to be able to deal directly with KNOWLEDGEABLE people who care about their product. This is one of the many reasons I choose a Phoenix 2350 over competitors models. Keep up the good work guys and thanks for a great RV.