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Main Forum => General Discussion => Topic started by: wmillis on May 24, 2013, 08:29:47 am



Title: Problems with Norcold refrigerator door
Post by: wmillis on May 24, 2013, 08:29:47 am
On our recent 7000 mile trip in our 2011 2552 the hinge broke off on our Norcold refrigerator door. It was plastic and just seemed to fail. I thought that I could simply buy a new hinge at Camping World and fix it easily. What was I thinking? A whole new door had to be purchased. Fortunately Carol at PC had one in stock and was able to ship it to me when we arrived home. Then I got to thinking. If she always has one in stock then I'm probably not the only to have this happen. In fact on the forum there was one mention of this hinge failure. Have others had this experience or is it a rare failure? Bill


Title: Re: Problems with Norcold refrigerator door
Post by: ge_montana on May 24, 2013, 09:26:46 am
Had the same problem 7,000 miles ago, and did a fix that i will try to describe. Ours occured when a shelf dropped down and i pulled to open the door and the hinge broke.

If you look at the underside of the broken hinge --if it is like ours -- it is not solid but has a honey comb shape, the same honeycomb should be on the door where it broke. My fix was to use epoxy to fill the honey honey comb and but a 1 inch steel screw though the hinge part and door and into the middle of the epoxy spaces  filled. I first glued the hinge to the door with super glue then i drilled a hole for the screw though the two pieces and screwed the two pieces together, then i withdrew the screw filled the honeycomb with epoxy and then replace screw quickly before the epoxy set.

No problem since and have eposied the door shelves to they do no fall out. Be sure the get the epoxy for plastic. Be sure that the placement of the screw does not infringe on the door.

Hope this helps.

greg & Kathy
2551S
2010


Title: Re: Problems with Norcold refrigerator door
Post by: GoPhoenix on May 24, 2013, 11:34:13 am
We had the same problem while traveling in Florida.  Called Norcold.  They shipped a new door to the nearest repair shop.  The shop replaced the door, all at no cost to us.  Thumbs up to Norcold for customer service, but a thumbs down for design.


Title: Re: Problems with Norcold refrigerator door
Post by: TomHanlon on May 24, 2013, 11:44:18 am
We had the same problem while traveling in Florida.  Called Norcold.  They shipped a new door to the nearest repair shop.  The shop replaced the door, all at no cost to us.  Thumbs up to Norcold for customer service, but a thumbs down for design.

Ditto from me, two doors in two different motorhomes.


Title: Re: Problems with Norcold refrigerator door
Post by: wmillis on May 24, 2013, 12:00:31 pm
I called Norcold "customer service" and they refused to deal with me. Said I had to go through a dealer. That started the whole nightmare as I tried Camping World in New Mexico. They gave me the wrong part number which proved to be an issue when I showed up in Oklahoma City where I foolishly expected the hinge to be waiting. Silly me. Carol at PC was the only one of many contacted who knew immediately what my problem was and how to fix it. I should have called PC first but I knew that I was out of warranty and thought that I could get the part while on the road. Norcold gets an F in my book for product design and assistance. Phoenix Cruiser gets an A minus. They would get an A if they used another product.


Title: Re: Problems with Norcold refrigerator door
Post by: ron.dittmer on May 24, 2013, 12:41:02 pm
The fridge (& freezer) door is a problem on many different types of motor homes and travel trailers.  I think the door hindges are breaking when the door is allowed to swing open too far with the added weight of stuff, and the speed at which it goes.

Our PC2350 with no slideout, by chance our fridge door is protected from that damage.  It hits the soft bed before swinging all the way open.  But we have to watch out for our freezer door, especially when opening while driving or parked on hills.

Don't let your fridge and freezer doors swing open all the way with force, because there is a whole lot of stress on those hindges when it finally stops.


Title: Re: Problems with Norcold refrigerator door
Post by: dickreid1 on May 24, 2013, 02:05:50 pm
The problems with hinges is an often recurring topic on the Yahoo View-Navion group forum.


Title: Re: Problems with Norcold refrigerator door
Post by: Frank on May 24, 2013, 02:23:50 pm
We also had the same problem. You would think that after replacing
all those doors they would find it cheaper to install a metal hinge, at least
the lower one. I don't agree with you this time Ron, feel this to be an
reacurring  mfg. defect, not to be blamed on how I pack my refer!
That has happened too often, and not counting the lost food.


Title: Re: Problems with Norcold refrigerator door
Post by: ron.dittmer on May 24, 2013, 02:58:20 pm
I don't agree with you this time Ron, feel this to be a reacurring  mfg. defect, not to be blamed on how I pack my refer!
Frank, I think you misunderstood my point.  I totally agree that it is a faulty design.  RVers should not need to be careful letting a door swing away.  I was only trying to explain the cause and how to prevent a failure.

Unless you want to keep fixing hindges or replacing fridge doors, you need to be careful with the door swinging open.  Thats all.


Title: Re: Problems with Norcold refrigerator door
Post by: wmillis on May 24, 2013, 05:32:50 pm
In my case the door was packed lightly and not allowed to swing open. It was opened slightly and the bottom hinge let go. Very poor design. How many of us have had this happen at home? I suspect none. Norcold has not exactly come up with a winning design for this hinge which is so crucial in the operation of the door.


Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on May 24, 2013, 06:41:08 pm
Curious this comes up again. We had the same issue last year and, GOOD FOR US, Carol shipped a new door and it was waiting in Denver when we got there. She (and the rest of the PC group) are tops in my book.

Another set of problems came up when I de-winterized Wednesday. As I've been winterizing our boats and motorhomes for over 30 years and never experienced this, I think I got some bad anti-freeze last year. Even though I blew all the water out with 40 PSI of compressed air and filled the system with Anti-Freeze as usual, the shower faucet, Galley side sprayer and exterior shower head split. Only the bathroom vanity was OK. pyho

But, true to form, Carol shipped new fixtures to me in time for me to replace them and leave for our trip tomorrow as planned.

That, folks, is Customer Service and after sale support par excellence. 2o2


Title: Re: Problems with Norcold refrigerator door
Post by: BGolden on May 24, 2013, 06:56:40 pm
This seems to be a very Hot topic.  The door in our 2350 fell off while driving. Drove home with the door duct taped in place. Norcold sent a new repair kit. Once it was installed, I added Baby Safety Straps to the fridge, and freezer doors.  I bought the straps at KMart for $3.00.

Here is a link to the company
.http://www.albeebaby.com/safety-1st-lock-release-fridge-latch.html

Bill G

Duct Tape.....don't leave home without it   :)(:


Title: Re: Problems with Norcold refrigerator door
Post by: ron.dittmer on May 24, 2013, 08:06:39 pm
In my case the door was packed lightly and not allowed to swing open. It was opened slightly and the bottom hinge let go. Very poor design.
It is absoutely a poor design because we are having this discussion.

The point I was trying to make earlier is that....
It is conceivable that "at some prior time" a fully loaded fridge door swung open to that horrible point,  could initiate a minor crack that could grow over time & vibration to the point of failure.


Title: Re: Problems with Norcold refrigerator door
Post by: lmichael on May 27, 2013, 04:46:47 pm
The hinge on our previous 2350 broke twice.  The first was within the warranty period, and Norcold sent us a new door.  The second time was outside the warranty period, and Norcold wouldn't do anything.  I kept contacting Norcold, but they said they wouldn't do anything since it was not in warranty - even they knew the hinge design was a problem.  The last person I talked with said he "would pass on my comments".  Yeah, right...  I fixed the last break with J-B Weld.


Title: Re: Problems with Norcold refrigerator door
Post by: 2 Frazzled on May 27, 2013, 05:41:15 pm
So what I'm getting out of this string is that everyone with a new PC (or new Norcold door) should set a reminder for about a month prior to the expiration of the warranty on the Norcold, check for hinge cracking or damage (which sounds likely) then call to replace the door under warranty. THEN set a reminder for when the new door is out of warranty, check for damage... and repeat as necessary.

I guess when there are only a few players in the market, you don't have to worry about design defects.


Title: Re: Problems with Norcold refrigerator door
Post by: ron.dittmer on May 27, 2013, 07:26:11 pm
Unfortunately that sums it up.

You would think these types of problems with any product would have long ago been learned and avoided.  

If it is anything like the place I work at, they lay off the experienced and put the inexperienced into positions of making bad decisions to reduce cost.  Sometimes it's a poor redesign.  Sometimes it's a bad supplier of raw material or subassemblies.  The specs are documented and agreed by low-bid Asian subcontractors, but after a while, the material or products delivered drift out of spec.

It is very sad.  I wished Norcold would wake up on this one.  Maybe we'll get lucky and an entrepreneur will redesign and manufacture the door hinge area and offer lifetime replacements for existing customers as well as the OEM supplier to Norcold.


Title: Re: Problems with Norcold refrigerator door
Post by: lmichael on May 28, 2013, 06:50:29 pm
Seems to be all too true, Ron.  Maybe if everyone called Norcold during their warranty period and claimed their hinge broke and got an extra door to use when the hinge breaks after the warranty runs out-- Norcold will decide it would be cost effective for them to change the hinge design.  Yeah, right... Haven't heard anything new on the class action suit against Norcold for their other problem. Guess they have bigger problems on their agenda.


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on May 29, 2013, 08:05:50 pm
This is an interesting thread. I see from 2007 to 2012 same problem. I saw on another forum, a problem with a component(microwave??) over the years. What actually happened. Manufacturer of component made too many, RV mf went and purchased a bunch at a discount and used them for their RV's for couple of years. And still under warranty whenever installed.  I have a feeling this is what has happened on this particular frige.  Would be interesting if people that had a problem would look at mf date of the frige.

Anyway, even if under warranty, why would you take a chance?  I'm going to do what Greg suggested and try and fix the problem, before it become a headache.  It would seem that anyone owning this frige would do the same.  I for one can do stuff like that at home,, but when your on the road a little hard to do.
Added this to part of my summer projects
David Sparks
2008 PC 2350
Houston


Title: Re: Problems with Norcold refrigerator door
Post by: chrisawyer on June 05, 2013, 08:40:02 am
Bit late on this discussion, but I've had two doors fall off! The first was replaced under warranty and the second I repaired by making a metal plate 4" x 1" x 1/8". Cut to the shape of existing hinge and epoxied and screwed back on - works just fine, but DON'T open the fridge door whilst travelling!!
Chris.


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 05, 2013, 09:29:21 am
I saw this tip in RV daily and remembered we had some threads on this, so thought I would add it.....pics did not show up but at the end I think you can clik on a llink to get to them

David Sparks
2008 PC 2350
Houston

.
RVing Tip of the Day Alternative fix to broken Norcold fridge hinge saves money
by Dick Wright
 Norcold refrigerator doors are notorious for the bottom hinge breaking because they are plastic. While you could replace the piece on the bottom, it's not available for Norcold. Their solution? Sell you a new door.There really is no bonding agent that will hold the hinge for the long haul. Searching the Internet provides a permanent fix. It was an obscure posting and I have not been able to find it again, but I did copy images of the fix for my own reference. I can't take personal credit for it — but for Norcold owners it's a godsend, as it can save them hundreds of dollars.
 The first large photo shows a normal hinge pin for a Norcold door. Remove the door by unscrewing the pin in the top hinge.
What I did first was glue the broken piece into place with superglue. I then drilled a hole on each side of the hinge piece and reinforced it with small screws that went through both pieces.
 The last picture shows a piece of aluminum strap 1/8-inch thick the length of the door. You can purchase this at Home Depot or Lowes. Round the two outside corners. Drill and countersink holes every six inches. Drill the bottom of the door for each hole and temporarily attach with the first and last screw. Drill out the hinge pin hole being very careful to match up the new hole in the aluminum with the hole in the broken piece. Remove the aluminum strap and paint it black and allow it to dry thoroughly. Then replace all the screws and reset the door on the hinge pins. You now have a permanent fix and a hinge that is much stronger than the original.
For larger images of this, follow this link.


Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on August 05, 2013, 09:43:50 am
Sparky,
No link.


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 05, 2013, 10:07:07 am
Shoot,   took me a few minutes but found the link   they have a daily tip I copy all the good ones on to a word document and save them for the future... anyway here is the actual page...
tks for letting me know,,,

sparky


http://www.rvtravel.com/?q=daily-rv-tips-issue5209180


Title: Re: Problems with Norcold refrigerator door
Post by: Greensleeves on August 05, 2013, 09:48:47 pm
I’ve read that Norcold offers a door hinge retro kit to “prevent” the door hinges from breaking. Has anyone tried this preventative measure? How many miles (or months) does it take for the hinges to fail? We’re taking a 4000 mile trip soon and I’d hate to have the door fall off in the middle of Montana…


Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on August 05, 2013, 10:44:14 pm
Offering a kit to repair their own faulty design???????????
At what cost?


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 06, 2013, 08:50:15 am
Bob  very good point haha  I guess, don't know weather to laugh or cry,,,   anyway,,, Camping World also sells the fix up kits I believe For some reason 26bucks sticks in my head.  WE need a RV lawyer friendly to our community to bring a class action and bring a suit to replace all those hinges    I'm sorry I brought up this Sore subject but when I saw this tip wanted to put it with the thread. 

     When I had the Beast here for Summer Projects I looked at my hinge,, I could not tell it plastic,,, so I left it alone,  maybe when I go over to exercise the genie I just might take the door off and bring it home.... I'm going to do something with it.. reinforce replace or something,,, I just do not want to be out on the road and have it break...
David Sparks
2008 PC 2350


Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on August 06, 2013, 09:19:40 am
The best thing you can do to avoid a broken hinge is to remove the shelves on the door so you can't store anything on it.


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 06, 2013, 09:23:58 am
bob

   good point,,, however,,hehe,,, I keep the door open when not in use,,, try to remember to close them when I drive but like all plans I forget,,,until I hear them banging around, which I'm sure is real good for that hinge,,, I have a cord with a flag that I hang for the antenna up/down   I guess I need one for the frige doors
Sparky


Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on August 06, 2013, 09:35:22 am
I place a warning tag on the steering wheel for things like antenna down, cabinets shut, bathroom and shower doors secured, etc.
Nothing quite like making a corner and hearing a loud bang to get your attention.


Title: Re: Problems with Norcold refrigerator door
Post by: Shipper on August 06, 2013, 09:44:03 am
I’ve read that Norcold offers a door hinge retro kit to “prevent” the door hinges from breaking. Has anyone tried this preventative measure? How many miles (or months) does it take for the hinges to fail? We’re taking a 4000 mile trip soon and I’d hate to have the door fall off in the middle of Montana…

I just called Norcold and inquired about the retro door hinge kit (their#634166) and mentioned that I had a "hairline" crack in my bottom hinge (not broken through) and if they would send me the kit I would be glad to install it on my own. I'm under warranty, but they told me to find and go to a dealer and they would replace the door. If I wanted their reinforcing hinge I could buy it at my expense, but they wouldn't sell it to me. They did say it would probably solve the problem and that I would be easy to install. No wonder Norcold has so many problems with nutjobs running their business. Seems like Thetford would have turned them around by now!
 (WH)


Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on August 06, 2013, 10:00:23 am
Some companies are so screwed up even Superman would slow down.


Title: Re: Problems with Norcold refrigerator door
Post by: bobander on August 06, 2013, 12:43:52 pm
I’ve read that Norcold offers a door hinge retro kit to “prevent” the door hinges from breaking. Has anyone tried this preventative measure? How many miles (or months) does it take for the hinges to fail? We’re taking a 4000 mile trip soon and I’d hate to have the door fall off in the middle of Montana…

I just called Norcold and inquired about the retro door hinge kit (their#634166) and mentioned that I had a "hairline" crack in my bottom hinge (not broken through) and if they would send me the kit I would be glad to install it on my own. I'm under warranty, but they told me to find and go to a dealer and they would replace the door. If I wanted their reinforcing hinge I could buy it at my expense, but they wouldn't sell it to me. They did say it would probably solve the problem and that I would be easy to install. No wonder Norcold has so many problems with nutjobs running their business. Seems like Thetford would have turned them around by now!
 (WH)

Looks like you can buy the hinge kit on line, this is one place.
http://www.anyrvparts.com/ProductDetail.asp?PID=12582&SID=46&DID=43&CID=146&BID=


Title: Re: Problems with Norcold refrigerator door
Post by: Shipper on August 06, 2013, 01:18:06 pm
I’ve read that Norcold offers a door hinge retro kit to “prevent” the door hinges from breaking. Has anyone tried this preventative measure? How many miles (or months) does it take for the hinges to fail? We’re taking a 4000 mile trip soon and I’d hate to have the door fall off in the middle of Montana…

I just called Norcold and inquired about the retro door hinge kit (their#634166) and mentioned that I had a "hairline" crack in my bottom hinge (not broken through) and if they would send me the kit I would be glad to install it on my own. I'm under warranty, but they told me to find and go to a dealer and they would replace the door. If I wanted their reinforcing hinge I could buy it at my expense, but they wouldn't sell it to me. They did say it would probably solve the problem and that I would be easy to install. No wonder Norcold has so many problems with nutjobs running their business. Seems like Thetford would have turned them around by now!
 (WH)

Looks like you can buy the hinge kit on line, this is one place.
http://www.anyrvparts.com/ProductDetail.asp?PID=12582&SID=46&DID=43&CID=146&BID=

I had found it at Amazon for about $30 including shipping, but too stubborn to buy right now. Probably wait until close to end of warranty.  :-D


Title: Re: Problems with Norcold refrigerator door
Post by: lmichael on August 06, 2013, 07:33:18 pm
I have had two hinge breaks at different times on our previous 2350.  The first was under warranty, and Norcold sent me a new door without any questions (they've had so many break, they expect claims).  The second happened when the warranty had expired, and they in so many words told me to bad--buy a new door.  Instead, I epoxied the hinge back on the door, and it worked fine.  They're aware of the design defect, but won't do anything to correct it.  If I had a hinge with a hairline crack, I'd call and tell them the hinge broke to get the new door--because it will break.  They don't want the old door back.


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 06, 2013, 07:35:30 pm
bob
   tks for site, I just bookmarked it for later use.   Next time I go out to exercise the genie, I 'm going to take the door off and the hinge, I got a lady across the street who does metal working,,, going to see if we can figure out a fix without ordering a kit... if we can will repost.. if not I'm going to buy a kit and replace,,, just not going to take a chance if can not figure a fix will order a kit for fall project prior to taking trip.

sparky


Title: Re: Problems with Norcold refrigerator door
Post by: lmichael on August 07, 2013, 10:23:02 pm
I keep seeing references to a fix kit.  Not sure how that would work on our doors since the hinge is molded into the door.  Are you sure this fix isn't for a different fridge than PC installs?


Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on August 07, 2013, 11:09:49 pm
Sure looks flimsy to me.
I'd go with a brass plate rather than this.

However, I roughed up the plastic hinge (you know they have silicon mold release as molded, right?) and filled the voids with 2 part epoxy. Seems firm enough but you have to remember, the plastic bottom strip is flimsy as well.

I'm still convinced the best way to avoid a catastrophic failure to the new door, like we experienced on the old, is to not store anything on the door.
Unfortunately, my better half disagrees (I'm waiting for another failure).  :'(
But, as I'm only the fixer, what do I know?


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 09, 2013, 08:48:18 pm
Well here we go again,,, I'm sure I posted this but does not show up,,, the mysteries of the Internet or me getting old..

Can someone do me a favor look at their refrigerator door and tell me how it comes    screw, nuts  size if possible,,, my unit is in storage and I want to take the door off and explore the hinge next week...  trying not to take the whole tool box out to the storage site when I exercise the genie next week   thanks

David sparks
2008 PC 2350
houston


Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on August 09, 2013, 09:49:32 pm
There's a hex-head screw at the top hinge. Remove it and the door just lifts off the lower pin.
Very simple.


Title: Re: Problems with Norcold refrigerator door
Post by: TomHanlon on August 10, 2013, 08:05:00 am
My top hinge is a hex head with a slot for a flathead screwdriver. The bottom hinge is a large plastic pice that rest on a metal plate. It must be the newer design I read about. I had a door break many years ago (1997 or 1998) but none since. I think the only people that need to worry about this are those who have models older than a couple of years ago, 2009 or before. Just my guess.


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 10, 2013, 09:47:22 am
thanks tom

   Not sure about the years  without looking it seems some of the post were some that had 2011/10 units   I go back to what I said earlier betting PC got a good deal on some friges and used them more than one year,, still had warranty but were made earlier,,,, I'm still going to take the door off and bring it home and give it a look over tks again
David Sparks


Title: Re: Problems with Norcold refrigerator door
Post by: lmichael on August 10, 2013, 04:01:58 pm
It's not only the older pc's that have the hinge problem.  The hinge broke on my 2010 twice: the first was the original door that came with the fridge, the second was the hinge on the replacement door from Norcold they sent me in 2011.  The door on my current 2012 looks identical to the one on my prior 2 pc's.


Title: Re: Problems with Norcold refrigerator door
Post by: Denny & Barb on August 10, 2013, 07:18:24 pm
Wonder what is going on then?  Rough roads?  No problem here as of now and we do mostly dry camping on pretty bad trails.  And my beer in the door has so far Not been a problemento-  :-)


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 14, 2013, 07:01:44 pm
GOOD NEWS     BAD NEWS
   Went and exercised the genie this morning.  took a screw driver,  off came the hex nut no problem, three bolts holding the hinge bracket,  I used a 6mm nut to take it off...   messed around the with  the hinge,  METAL what the heck?????  lol,,,, I just know based upon all the other messages would be plastic..  bolted it back in, put the door back on and I'm done,  good news for me,  Bad news I 'm not doing anything else  haha... sorry.
sparly


Title: Re: Problems with Norcold refrigerator door
Post by: lmichael on August 21, 2013, 02:14:53 pm
Sparky, unless you have a totally different fridge, the metal part is the pin.  The molded plastic piece on the door is the part that breaks.  That's why I'm surprised there is a repair kit.  Norcold sends you a complete door when the part breaks.


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 21, 2013, 05:55:32 pm
Well HecK,,,,hmmmm okay took a pic of the hinge bracket,, it's all steel/metal  the door has a hole in it that sits on the hinge bracket... so you mean the spot where the door sits on the hinge breaks, well heck again haha,,,, I know they make hinge kits and I thought this was the fix,, crud thought I was in the clear,, I guess tks for breaiking the bad news haha...Okay will give it another look



Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on August 21, 2013, 06:59:19 pm
Sparky,
The piece that breaks is the door frame's plastic tab having the female recess/hole that fits over that pin.


Title: Re: Problems with Norcold refrigerator door
Post by: Sparky on August 21, 2013, 07:09:18 pm
that figures,,, no wonder everyone gets a new door,, boogers, see what happens when you assume,,, thinking it was the hinge...  I know someone mentioned putting epoxy on the hinge so I thought,,,  alright next time out    door off again and give it a look see )&*&^ haha
thanks
David Sparks


Title: Re: Problems with Norcold refrigerator door
Post by: Bob Mahon on August 21, 2013, 07:25:53 pm
I, perhaps others as well, mentioned reinforcing/repairing it with epoxy, which I did to the broken door. No idea how it will hold up under use but it sure is strong now.


Title: Re: Problems with Norcold refrigerator door
Post by: TomHanlon on August 22, 2013, 07:51:59 am
Sparky, you have the newer hing just like mine. On the old hing the flat part was plastic and would break when stressed. You should be OK, so stop worrying. ;)


Title: Re: Problems with Norcold refrigerator door
Post by: lmichael on August 22, 2013, 10:05:13 am
Tom, as noted earlier, the plastic piece that breaks is  on the fridge door, not the hinge bracket and pin attached to the fridge frame.  The door piece broke on my prior 2007 and 2010 PCs.  Maybe they changed the design in 2013, but my current 2012 has the same plastic door part that breaks.  The epoxy fix worked on the second break on my 2010 PC, so I now travel with epoxy "just in case".


Title: Re: Problems with Norcold refrigerator door
Post by: keelhauler on August 22, 2013, 10:20:41 pm
Sounds like we need a picture of the broken part and an epoxy repair.


Title: Re: Problems with Norcold refrigerator door
Post by: lmichael on August 22, 2013, 10:47:17 pm
Don't have a picture, but what I did was take the door off the hinge and epoxy the broken piece back together.  After it dried, I put the door back on the pin hinge and filled the open void in the door piece with epoxy.  After it dried, I painted it black.  Didn't have a problem with the repaired door, but I did trade it in the next year so don't know the longevity of the repair.  One thing I should point out, the door insert that PC puts in the decorative front slip of the door is VERY heavy.  That could also contribute to the breaking door part.  The replacement door was light (weight) until I put the decorative piece back in the door front.  All in all, be happy, don't worry...