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Main Forum => General Discussion => Topic started by: Pax on November 10, 2013, 12:49:18 am

Title: At long last - Our PC arrives!
Post by: Pax on November 10, 2013, 12:49:18 am
So, our new 2552 arrived yesterday!  :-D Kermit's son Kraig delivered it right on time in the morning, gave us as much of a walkthrough as you can without information overload and then we looked at each other and said 'Ut-Oh, now what?'  After staring at it for a while, mostly excited, we headed home for the load-in.  Our plan was to load it up with the boxes of stuff we had accumulated and head right out to a nearby campground in Napa to check things out, set it up, read through a pile of manuals and get some immediate experience.  Initial reactions at this point were: gorgeous rig, seems like the right amount of room and storage, comfortable and easy to drive, mushy feeling brakes, completely horrific (almost useless) Phoenix Manual.

Our initial choice was the Napa Expo, since it had full hookups and level pad sites but they were full due to a big dog show there.  So we opted for the next closest, Skyline Wilderness Park, which is more rustic.  Site not that level, but it was a large pull-through with 50 amp service and water, and a dump station.  Very nice, quiet place with a lot of trails (including horse trails) and some great scenery.  $30/night with AAA discount.  I was pretty excited at this point because I actually got the PC there and into the site without hitting anything!  (cheer) Leveling with the auto levelers was a bit confusing at first, but I managed to accomplish it with only some minor snickering from a neighbor.  It's interesting that when the rig actually looks level, it really isn't. We ended up a bit off level, but I wasn't comfortable with one front wheel off the ground quite yet.  Turned out not that noticeable inside, and the fridge worked fine.  Slide worked great. Water hookup was no problem, though I'm not sure what the 'normal' position is for on the water switch yet. 

First problem.....went to grab the power cable and there was no power cable in the rear compartment.  Called Earl.  Yep, should have been in the rear compartment.  Checked whole rig, no cable.  Either forgotten at the factory or stolen enroute during delivery?  Earl said he'd send one out ASAP, but I told him I'd look locally first. Left Joni with the PC to unload and went to local Walmart which has some RV stuff, but as it turns out they had all cables except 50 amp.  Next stop, local RV and marine parts store.  Looked like they had it, hefty 4prong 50 amp.  Back at the site, went to plug it into the PC and found the rig receptacle has 3 prongs.  Hmmm.  Not only that, the receptacle on the PC is a camlock type, not just plug in.  Call to Earl again.  Verifies that they did install 50 amp service, and both 30 and 50 amp are three prong receptacles.  Suggests again to send the cable, or possibly try Camping World.  The cable I bought at the local RV parts place was an extension, not a primary cable.  Hour later I had the right cable from local CW ($300) and am a happy camper (pun intended) Everything powers up nicely. Awning, tv's, antenna, fantastic fans, DVD and BlueRay, sinks, toilet, shower, fridge, shades, step, backup camera all work wonderfully and seem high quality.  Especially pleasantly surprised by water heater which heated quickly and we never ran out with normal use.  Also surprised by how quickly the gray water tank filled with just two showers and minimal sink use.  Thankful I read Ron's post about the simple gray/black tank equalization process with electric valves which gained us a bit of gray space.  Amazing how much water one uses (wastes) on a normal basis.

Second problem.....wanted to see how the furnace and Coleman Mach8 a/c worked.  Turned on a/c and the Coleman cranked up and seemed to work well.  Set fan to low to see how quiet it would get and it went to low and sounded really quiet.  Somewhere between setting gas heat and electric heat the thermostat died.  Blown fuse in thermostat.  Quick trip to Home Depot for more fuses.  Thermostat displayed room temp when set to off, but when switched to heat or cool and adjusted with up/down, it would display the room temp then set temp then '00' which I think is a comm failure of some sort, then blew the fuse again.  Pulled the thermostat and carefully pulled wiring out of the wall.  All connections seems good with wire nuts and no shorts I could see.  Reinstalled and changed fuse one more time....no luck.  It was pretty late by this time and we decided to forego heating.  Temps got down to just below 50 degrees outside and it was about 55 inside.  Pretty chilly, but manageable for one night.  Good thing Pomeranians were bred to pull sleds and are just big enough to keep your feet warm in the twin beds.  Beds were amazingly comfortable, by the way. Decided to call our first big trip (one night) a success, as far as experience, head back home, finish loading the rig and figure out the thermostat issue.

All in all we love our PC and have received a few comments from people already about how nice it is.  Earl at Phoenix was very apologetic and supportive.  Kraig was very nice, prompt and helpful with the delivery.  And lots of folks on this forum have provided so much great info that it helped us a great deal in figuring things out and making our first days easier. Thanks! tymote

Mike and Joni
Title: Re: At long last - Our PC arrives!
Post by: 2 Frazzled on November 10, 2013, 09:28:07 am
Wow! I'm sorry about the extra "experience" you had on your first trip. Good thing you have two Poms, as that eliminates any fighting over who gets the foot warmer.  I took several other owners' suggestions about an extra heat source and bought a small, ceramic heater from Lasko. It has an 800 watt/lo and 1000 watt/hi setting. It does a good job of keeping us toasty on chilly nights. We sometimes close the bedroom curtain/door part way and put it on the floor next to my bed where it warms us nicely. It makes a little noise but not too bad and is not as disruptive as the on/off cycle of the heat strip with blower. The control dials are on top so I can reach them from my bed and adjust it up before crawling out in the morning. We have camped down to 27 degrees so far. We set the heat strip to 60 and turned on the little space heater. One night the heat strip never went on - the space heater did the trick. Some campgrounds don't allow electric heaters but we haven't hit that yet. The heater tucks in under the passenger bed or for a quick move from site to site, it lays face down in the bottom corner of the bed and hasn't moved yet. We ALWAYS unplug it before leaving the rig and when not in use. I also bought a little black hexagonal silicone pot holder from Walmart that we put under it on the floor. It doesn't seem to heat up the floor but it does vibrate a little so the pot holder quiets it. We actually have 4 of the pot holders. One black for the floor fan, one red for the coffee pot since we sometimes tuck it away in the cupboard while it is still hot, and two blue ones for the kitchen to use as trivets or pot holders. We use a ball bungie to wrap the heater cord for storage (love ball bungies, use them on our hoses, power cords, heater cord, BBQ tools and to hold our ladder in the up position so it is out of the way until needed). Even when you get your thermostat fixed, I recommend the little heater. It does an awesome job.
Title: Re: At long last - Our PC arrives!
Post by: RheaNL on November 10, 2013, 10:24:31 am
A little late for you, but for others reading this post that are in the purchase process, here is a suggestion. When I (my husband could not come due to business) picked our PC2100 up at the factory a little over a year ago, I videoed every minute of the "walk-through." Anything that wasn't clear, I had Amanda and/or Kermit repeat or explain in a different way. I cannot tell you how many times we have pulled up those videos (on the camera or laptop). Then I took all those manuals, reviewed every one, sent in the warranty cards, and organized them with each in its own plastic sleeve and filed in a tote box which is kept handy. Also have referred to that box on numerous occasions. Even if you have owned other RVs (my previous was a 24' trailer), each new one is a whole new experience.

Don't hesitate to call a manufacturer, local authorized service dealer, or RV service center and pick their brains. We have gain great information this way as well.

.....and most important, just enjoy!

Nicki Loth
PC2100, Dillon, CO
Title: Re: At long last - Our PC arrives!
Post by: Shipper on November 10, 2013, 07:40:33 pm
Congrats on the new PC. Next should be lakefront site involving some fishing for a complete shakedown.  :-D I think Kermit would share some or all of your expense for the power cord.

If you have to fool with the thermostat anyway, you might consider a separate thermostat for the propane furnace. I have had one in my last four RVs and it works great for hot evenings and cold mornings. If you have the heatpump, it will quit working at about 45 degrees. Just some thoughts. Enjoy!
 ;)
Title: Re: At long last - Our PC arrives!
Post by: Pax on November 11, 2013, 01:57:37 am
Nicki:

That walkthrough video sounds like something that would be valuable to a lot of folks.  Wonder why Phoenix doesn't provide one, especially for delivered units since we don't get to have a real walkthrough at the factory.  Even one for each base model without lots of options would be extremely valuable.  The 'manual' just doesn't cut it. Like you, I'm currently going through each manual, reading them, filing them and filling out registration/warranty cards.  I even have a warranty card for Barker Manufacturing and I haven't run across anything on the PC that relates to them (their website references jacks and things, but the one in my rig isn't theirs). And yes, the most important thing is to enjoy it...and we are, very much!

Shipper:

I think Kermit will make things right.  Not too worried about that.  And the second thermostat idea is something to think about for sure.  Nice having one thermostat control everything....um, except when it doesn't.  :lol I did specify a 'non-heat pump' unit, and it concerns me that the thermostat appears to be for a heat pump.  I crawled up on the roof to see which type was installed, but naturally the cover screws are of a type I didn't have a driver for.  No big stress factor any way it goes, just a bump in the road.  I am so looking forward to that first fishing shakedown trip, you can't imagine (exactly). It didn't help matters that the guy at the next site on this one night stay had a little camper van and was traveling the country just to fish!! At least the bright side to being in this part of the country is I won't have to winterize and can fish all winter.  Ok, maybe a little waterlogged but who cares when they're biting!

- Mike
Title: Re: At long last - Our PC arrives!
Post by: 2 Frazzled on November 11, 2013, 07:44:10 am
Mike, I don't know how to link to previous posts but somewhere on this forum, Barry (of Barry-Sue) posted showing the use of command hooks to hold his fishing rods. He uses the hooks with the flexible rubber loop that hooks on and off. We use the same hooks for our cell phone booster cable in the cupboard and it holds great! Barry has his rods on the loopy hooks in the rear cabinet. There is a picture here somewhere. Try the tips section - they consolidated a lot of theirs into one post there.
Title: Re: At long last - Our PC arrives!
Post by: Barry-Sue on November 11, 2013, 09:20:13 am
Quote
Mike, I don't know how to link to previous posts but somewhere on this forum, Barry (of Barry-Sue) posted showing the use of command hooks to hold his fishing rods. He uses the hooks with the flexible rubber loop that hooks on and off.

Here's the pics of the command hooks for the fishing rods.  Two years now and they are still working great!

(http://www.phoenixusarv.com/community/index.php?action=dlattach;topic=720.0;attach=1938;image)
(http://www.phoenixusarv.com/community/index.php?action=dlattach;topic=720.0;attach=1939;image)
(http://www.phoenixusarv.com/community/index.php?action=dlattach;topic=720.0;attach=1940;image)


Mike and Joni,
Congrats on the new PC.  Enjoy all your adventures!!!

Barry and Sue
Title: Re: At long last - Our PC arrives!
Post by: Pax on November 11, 2013, 12:30:48 pm
See?  I was paying attention! I did see the post about those particular command hooks when I was reading every forum post a couple months ago and the next day I ran out and bought 8 sets of them at Home Depot!  Of course, it was Barry's fishing pole storage that initially drew me in, but I do see how handy those things can be for lots of stuff.  Thanks Barry and Sue (and again, Holly)!  :)(:

 - Mike
Title: Re: At long last - Our PC arrives!
Post by: Pax on November 11, 2013, 01:12:40 pm
Oh, and Holly....you mentioned using ball bungies to hold up your ladder.  I noticed on our ladder that when it's swung to the up position and then pushed down and in towards the rig a bit at the hinge it locks in place.  Don't know if this newer model has been changed or not, but it's a nice feature.  Here's some pics...
Title: Re: At long last - Our PC arrives!
Post by: Sparky on November 11, 2013, 10:26:32 pm
Pax
 congrats  welcome to the world of debugging and learning your new baby,,, you are so right about the PC manual, horrrrrible hahah

 Please excuse my ignorance,,, but you caught my attention with the 30/50 amp plug,,, your rigged for 50amp ok lots of guys do that,,, but you mentioned 3 prong plug,,, I thought the plugs were different to assist so if you have only 30amp  you do not plug into 50amp and fry your system..  if your not sure I think Ron has 50amp, maybe he can explain the question to me

I think all the ladders have the clik??  joint where they fold and hold,, our 2008 does I still bungie the ladder when folded,  it flops once and awhile wind, old don't know don't trust it,,
good luck on the debugging and safe travels
sparky
Title: Re: At long last - Our PC arrives!
Post by: Pax on November 12, 2013, 02:48:37 am
Sparky:

Our 50 amp cord has four prongs on the service side, but three prongs on the rig (camlock)

Makes sense about ensuring the ladder stays put with a bungie cord or similar, even with the 'locking' joint.  I guess I would have found that out at some point in the future.   :-D

  - Mike
Title: Re: At long last - Our PC arrives!
Post by: TomHanlon on November 12, 2013, 08:42:27 am
I am no electrician  but I do know that 50 amps requires two hot legs, a neutral and a ground for a total of four legs. 30 amp only requires three legs, one hot, a neutral and a ground. I have a 50 amp (four leg) plug on my house and a 30 amp (three leg) plug on the PC. So I have a dog bone that has four legs for the house and three holes for the the PC. Basically it drops one of the the hot legs from the 50 amp. I would have to question if you have 30 or 50 amps in the PC. If you do how does it work?
Title: Re: At long last - Our PC arrives!
Post by: 2 Frazzled on November 12, 2013, 08:44:44 am
Bill Golden suggested leaving the ladder up to avoid the extra steps of opening it and then securing it every time we go into the back cabinet. Since we don't go on the roof much and we DO go in and out of that storage a lot, it makes sense. Bill also suggested securing it. I figure it is possible to hit a hard enough bump to bounce the ladder up and off the locking point so we put the ball bungees on for peace of mind. We use them on: TV cable, space heater cord, two drinking water hoses (2 bungees each), two electric cables (2 bungees each), and two outdoor extension cords (we work on computers at the picnic table). We have regular bungees on the bike rack because we needed longer cords. We use Bongo Ties for our computer cords and all those chargers for our phones, Kindles, MiFi, computer cords, mice, etc. I also bought little kableflags for the chargers because we have so many and just can't remember what they go to (sometimes it doesn't matter but sometimes it does). We were overrun with wires and hoses and cables that all want to stretch out and tangle with something else but now they all tuck into their spots where we can find them easily. I ordered a large purse organizer (that you put all your stuff in then lift out of one purse and set into another) figuring it could sit in the cabinet with the chargers in the pockets all nice and neat but it literally shipped on a slow boat from China and didn't arrive before we hit the road. We have a bamboo drawer organizer up there just because we owned it and it had four sections. Not my perfect solution but functional. With us working and living here full time, we REALLY need organization and control of STUFF.
Title: Re: At long last - Our PC arrives!
Post by: Sparky on November 12, 2013, 10:03:35 am
Mike
  tks for the answer,,,, did not want to think I was going crazy,,, also makes sense on the female plug
sparky
Title: Re: At long last - Our PC arrives!
Post by: bobander on November 12, 2013, 10:56:44 am
I am no electrician  but I do know that 50 amps requires two hot legs, a neutral and a ground for a total of four legs. 30 amp only requires three legs, one hot, a neutral and a ground. I have a 50 amp (four leg) plug on my house and a 30 amp (three leg) plug on the PC. So I have a dog bone that has four legs for the house and three holes for the the PC. Basically it drops one of the the hot legs from the 50 amp. I would have to question if you have 30 or 50 amps in the PC. If you do how does it work?

Good description Tom, I was wondering the same thing.  I suppose the main breaker could be 50 amp instead of 30 amp since the incoming shore cable is rated at 50 amp; then the sub-circuits after the 50 amp main could be the same as on a 30 amp rig but more of them could be on at the same time without blowing the main 50 amp.

This is different from a typical 50 amp Class A rig where as you stated there are two 50 amp hot leads and two 50 amp main breakers which totals 100 amps.  A 30 amp rig has 30 amps total and it appears that this 50 amp PC has 50 amps total, which seems fine for a rig the size of a PC, 100 amps would be overkill for a typical Class C.

Bob
Title: Re: At long last - Our PC arrives!
Post by: dickreid1 on November 12, 2013, 11:52:06 am
Bob,

You are correct, there are two 50 amp lines... commonly down each side of the coach.  As for being overkill, think about what the 40 footers need and that there is no option between 30 amp service.

Dick
Title: Re: At long last - Our PC arrives!
Post by: TomHanlon on November 12, 2013, 01:43:52 pm
Thanks Bob that makes sence to me now. I hope Mike can check his main breaker to see if it is a 50 amp breaker and let us know.

Holly with all those bungies, you could hook them end to end and hook one end back here in Maryland and the other end to your PC. When you are ready to come back home, just put the PC in netural. Might be a little fast but just think of all the gas you will save.  roflol
Title: Re: At long last - Our PC arrives!
Post by: bobander on November 12, 2013, 02:36:09 pm
Bob,

You are correct, there are two 50 amp lines... commonly down each side of the coach.  As for being overkill, think about what the 40 footers need and that there is no option between 30 amp service.

Dick

Dick

I meant overkill for a typical Class C, I edited my post to make clear.

Bob
Title: Re: At long last - Our PC arrives!
Post by: 2 Frazzled on November 12, 2013, 04:06:30 pm
Holly with all those bungies, you could hook them end to end and hook one end back here in Maryland and the other end to your PC. When you are ready to come back home, just put the PC in netural. Might be a little fast but just think of all the gas you will save.  roflol

Tom, we could also use the extra bungees as defensive projectiles should there ever be a need to defend our home against critters or ornery humans. They have so many uses. What did we ever do without bungees or the internet?
Title: Re: At long last - Our PC arrives!
Post by: bobander on November 12, 2013, 04:29:10 pm
I am no electrician  but I do know that 50 amps requires two hot legs, a neutral and a ground for a total of four legs. 30 amp only requires three legs, one hot, a neutral and a ground. I have a 50 amp (four leg) plug on my house and a 30 amp (three leg) plug on the PC. So I have a dog bone that has four legs for the house and three holes for the the PC. Basically it drops one of the the hot legs from the 50 amp. I would have to question if you have 30 or 50 amps in the PC. If you do how does it work?

Good description Tom, I was wondering the same thing.  I suppose the main breaker could be 50 amp instead of 30 amp since the incoming shore cable is rated at 50 amp; then the sub-circuits after the 50 amp main could be the same as on a 30 amp rig but more of them could be on at the same time without blowing the main 50 amp.

This is different from a typical 50 amp Class A rig where as you stated there are two 50 amp hot leads and two 50 amp main breakers which totals 100 amps.  A 30 amp rig has 30 amps total and it appears that this 50 amp PC has 50 amps total, which seems fine for a rig the size of a PC, 100 amps would be overkill for a typical Class C.

Bob


Well, I should have thought about this more before replying.  Earl is correct in that both 30 amp and 50 amp plugs have 3 prongs on the RV end; however, the 50 amp plug has a ground contact on the outside of the barrel that makes a total of 4 contacts- same number as the pedestal end.

So, the question remains, does PC provide two 50 amp main breakers and what do they do with all that power, 100 amps vs 30 amps?  If you had a second roof AC unit then you would need more than 30 amps.

Bob
Title: Re: At long last - Our PC arrives!
Post by: TomHanlon on November 12, 2013, 05:14:15 pm
Bob,
   This is what I have and have been using for several years now.

http://www.campingworld.com/shopping/item/30-amp-rv-female-to-50-amp-125250v-rv-male-pigtail-adapter-with-pull-handles/69614

The 50 amp male plugs into the house or post and the PC provided 30 amp cable plugs into the female end. I have used it when I could not get 30 amp on the post and at home. My house was wired when I had a 50 amp class A motorhome. I am to cheap to pay to downside the set up.
Title: Re: At long last - Our PC arrives!
Post by: bobander on November 12, 2013, 07:41:39 pm
Bob,
   This is what I have and have been using for several years now.

http://www.campingworld.com/shopping/item/30-amp-rv-female-to-50-amp-125250v-rv-male-pigtail-adapter-with-pull-handles/69614

The 50 amp male plugs into the house or post and the PC provided 30 amp cable plugs into the female end. I have used it when I could not get 30 amp on the post and at home. My house was wired when I had a 50 amp class A motorhome. I am to cheap to pay to downside the set up.


Tom,

You are right, I forgot about those adapters, I even have one.  The RV has a 30 amp main breaker that protects the 30 amp end of the adapter.  However, if there is a short before the main RV breaker, then the current can go to 50 amps before the pedestal breaker opens, potentially damaging the 30 amp connection of the adapter.

I edited my previous post to remove the statement that 50 amp to 30 amp cables are not available.

I use my adapter when there is only 50 amp provided or the 30 amp receptacle on the pedestal looks suspect - loose, cracked, or burned.  Interesting to note that they make the adapter so that one of the two hot 50 amp prongs is wired to the one hot 30 amp prong on the 30 amp end, so all the power is passing through one of the 50 amp pedestal breakers.

Bob
Title: Re: At long last - Our PC arrives!
Post by: Shipper on November 13, 2013, 01:08:57 pm
I used to use a 50 amp twist lock to a 30 amp male adapter on a previous 5th wheel. Very handy when only 30 amps are available at the pedestal (or at the house):

http://www.amazon.com/Conntek-14381-Pigtail-Adapter-Connector/dp/B002CZ7D60/ref=sr_1_4?ie=UTF8&qid=1384365545&sr=8-4&keywords=50+amp+to+30+amp+adapter (http://www.amazon.com/Conntek-14381-Pigtail-Adapter-Connector/dp/B002CZ7D60/ref=sr_1_4?ie=UTF8&qid=1384365545&sr=8-4&keywords=50+amp+to+30+amp+adapter)

I still have the adapter if you think you could use it. Just send me a message.

Title: Re: At long last - Our PC arrives!
Post by: Pax on November 13, 2013, 09:08:46 pm
Holly:  I get it now.....some of ya travel with the ladder up.  Definitely makes sense to bungee it up in that scenario!

Tom/Bob/others:  before I get into how well it's working (50 amp setup), here's the panel schedule info on my 50 amp rig (listed top breaker to bottom breaker obviously)

20A Receptacles
20A Converter
20A Microwave
20A Roof Air
20A Inverter

30A Main disconnect
20A Main disconnect

20A Water Heater

Yep, some obvious questions there which I can't answer yet, because I'm still working through a problem with Kermit.  Turns out after spending some time with all the preliminary 'stuff' you do when you first get an RV I found that the microwave and some of the outlets weren't getting power (either on shore power or generator). If the thermostat worked I probably wouldn't have power to the a/c unit either (new thermostat on its way). Will know more tomorrow, but it appears there is a problem with the transfer switch (some call it a changeover switch it I think). So, the answer to the question about the main breaker is that there are two (30 and 20). I'll have to ask Kermit about why those loads are balanced like they are (I'm no electrician). The answer about how well it works will obviously have to wait, but I will certainly post results.  I have spent a good deal of time now in the converter/breaker box (pulling breakers, tightening connections, measuring voltages, testing fuses, deciphering hand written panel schedule and relabeling, etc). But I figure I now know a helluva lot more about an important part of an important system that will be home to us for some lengthy periods of time, so I am gaining some good experience....and truly enjoying it.

Kermit and Earl both apologized for the oversight of not providing the power cord and are reimbursing, btw.

I am confident these issues are fairly easy fixes and Kermit has been super supportive and proactive.  Even with these issues, we are deeply in love with our new rig and very excited. It is roomy, cozy, comfy, beautiful and nicely appointed. It is amazing how many people have commented on it and want to see it up close.

- Mike


Title: Re: At long last - Our PC arrives!
Post by: Pax on November 14, 2013, 04:15:06 pm
So, for those still interested in the power issue I have and the 50A setup in general here's an interim update.

PC (2552) is in storage a couple miles a way.  Went down early and pulled the particle board bed platform off on the passenger side before I talked to Kermit. 

First some general info.  The platform is screwed to a frame with eight screws. (Note to self: install little hydraulic lifters on this bed, like the drivers side bed) Found that there is a small cutout in the bed platform that gives you access to the furnace without the need to take off the whole platform.  There are some screws visible around this cutout but they do not hold the cutout on the platform.  You can just lift it off.  The screws hold a frame under the platform that holds the cutout piece.  In this bed cabinet are the converter (with breakers and fuses), inverter, furnace (and flexible ducting), water tank, water pump, drain line from the sink (with a clean out connection), assorted wires and water lines.

Also exposed the transfer switch which is located behind the drivers seat, under the generator start switch and inverter display panel, and behind the carpeted panel.  The panel is screwed to the wall with one visible screw and swings out.

Call from Kermit. He remembers that I had them hard-wire a 50 amp SurgeGuard in the PC.  This is when I also remembered that (duh!).  (WH) Oh, and this is the first unit that Phoenix has installed a SurgeGuard on. The remote LCD panel for it is mounted right next to the inverter display panel, but the SurgeGuard unit itself is under the drivers side bed in the carpeted 'box' that is elevated off the floor a bit.  He had an appt, so I told him I'd read up on the SurgeGuard and do some investigating.  The SurgeGuard will protect the RV by monitoring power in from both the generator or shore power, and either won't allow power in or will remove power if: Voltage is under 102V, Voltage is over 132V, Reverse Polarity, Open Conductor, Faulty Ground.

Started the generator and waited for the delay period.  SurgeGuard reports low voltage on Line2 (90V).  Line1 was 122V.  Therefore, no coach power.  Since I'm at storage I couldn't test shore power, but I was at a campground with 50A shore power last weekend and the microwave wasn't powered, so at this point I'm thinking it's not both a shore power and generator issue, though it's possible.  Should have at least glanced at the SurgeGuard display while I was at the campground. I thought I'd take a look at the actual SurgeGuard unit and it's wiring under the drivers bed, but couldn't figure out how the box it's install in is secured under the bed.  I'll have to wait to talk to Kermit again.  He offered that I could take this problem to a shop, but I'm learning too much and having too much fun so far.

More to come as I figure this out, unless there are massive protests.  :lol

   -Mike
Title: Re: At long last - Our PC arrives!
Post by: gl1500 on November 14, 2013, 11:45:17 pm
Mike,
     Hopefully this is some helpful info.  The small cutout on the passenger side bed is to provide access to the water pump which should have a clear vinyl tube attached to the pump.  The cutout is directly above the pump and tubing.  The tubing is to be placed in container of RV antifreeze and then pumped through the system for those that use that type of winterizing.
    I always leave my ladder up and secure it with the double sided velcro that comes in a roll.  I wrap it around at least once and a half.  It must be held tight so there is no chafing of the aluminum tubes.   I have had too many bungee failures and don't trust them.
    Bob
Title: Re: At long last - Our PC arrives!
Post by: Pax on November 15, 2013, 12:36:50 am
Bob: Thanks for that info.  Didn't know that.  My cutout is between the pump and furnace.  In either case, if I had to winterize using that method or access the furnace, I think I'd be happier just lifting the bed if it had the lifters on each side like the drivers side does.  I just need to be sure someone doesn't store anything in there accidentally.

- Mike
Title: Re: At long last - Our PC arrives!
Post by: TomHanlon on November 15, 2013, 11:15:30 am
Mike, the hole is also for getting to the fresh water tank drain valve.
 
I had to drill a hole in the side board of the bed to route the water pump bypass hose through to the bottles of pink stuff. The hose was not long enough to go out the original cutout hole and up into the bottles or down to the bottle on the floor. One hole just above the bottle on the floor works for me.
Title: Re: At long last - Our PC arrives!
Post by: Pax on November 15, 2013, 08:35:06 pm
Tom: ahhh....yep looks like it can be used to get at a lot of things right in that area.  I was originally thinking that the cleanout connection that's there on the drain line could most easily be accessed from that cutout.  I know (or I at least doubt) I will need to get under that bed all that much, but considering we plan to have this rig for a long time, I'm definitely going to install the lifters....once and done.

- Mike
Title: Re: At long last - Our PC arrives!
Post by: Pax on November 15, 2013, 09:16:11 pm
Latest update on the no power issue:

We found the problem(s)!  Phoenix didnt install a little jumper wire on the transfer switch that enables the SurgeGuard to operate with both the generator and shore power.  SurgeGuard saw the problem and said nope, no power for you.  I installed the jumper, ran the generator and all was well!  I now have power to all outlets, including microwave.  Yay! 

I didn't have power when hooked up to shore power at the campground because SurgeGuard detected a bad condition (reverse polarity) and again said nope, no power for you (the SurgeGuard unit stores all past faults )

Fairly unlikely to have both generator and shore power conditions at the same time, which made troubleshooting a bit tougher, but after testing both it appears that all is now well......um, except for the problem with the heating and thermostat.  And on that front, I haven't received a new thermostat yet, but further investigation leads me to believe that it was miswired as well.  Everything works well (fan high, fan low, a/c) but if it's turned to gas heat or electric heat, the fuse blows.  A bit difficult to troubleshoot since:  1) the wiring diagram for the furnace has an obvious error in the thermostat section and is missing an important bit of info, 2) the Coleman wiring diagram is doesn't quite describe using this thermostat with a non-heatpump model, and 3) the PC wiring from the back of the thermostat is non standard, undocumented, and there are transitional connections (from PC connections at the thermostat to furnace connections at the furnace) somewhere I can't locate yet.  I'm pretty close, and confident I can locate the problem on Monday after talking to Kermit, Coleman and possibly Atwood.   Least I now gots power! 

- Mike
Title: Re: At long last - Our PC arrives!
Post by: 2 Frazzled on November 15, 2013, 09:32:56 pm
considering we plan to have this rig for a long time, I'm definitely going to install the lifters....once and done.

Mike, we had pulled that bed board off also just after we bought her but for a different reason. We sanded the board, rounded the edge and coated the top and edge with several coats of polyurethane. Then we screwed her back on. The lifters would definitely have been a better plan and may wind up in there in the future as they would allow us to get in and blow out any dust or debris that is making those fans unhappy. The sanding and polyurethane on the bed base was suggested by others on the forum to reduce the splinters and snagging of the mattress and bedding on the rough wood. I'm sensitive to chemicals and didn't want the dust overload so we took the boards out of the rig before applying the poly.
Title: Re: At long last - Our PC arrives!
Post by: Pax on November 15, 2013, 10:18:36 pm
Yes, those splinters get everywhere!  We are trying to decide whether to spray it or cover it with a thin material (carpet or flooring underlayment maybe...dunno). Nice part about actually going into that compartment is that we now have lotsa extra screws that were just lying about in there just ready to make us nuts as they clanked around going down the road.  ;)

- Mike
Title: Re: At long last - Our PC arrives!
Post by: 2 Frazzled on November 16, 2013, 07:29:05 am
My plan for the bed boards was actually a thin sheet vinyl glued down with cut outs for the appropriate access panels, hinges, etc. or some sort of lattice or Ikea bed slats that would lift away from splinters and provide air flow. The Ikea bed slats are way too wide and we just weren't in the mood for cutting and finishing both ends of each slat. The lattice we found wouldn't do what we wanted. I was back to thin vinyl but my son kept begging to be let at it with the sander and polyurethane. It seems to work well. We haven't had much condensation (yet) that others wrote about so I don't know if we will need to address moisture later or not.
Title: Re: At long last - Our PC arrives!
Post by: Barry-Sue on November 16, 2013, 08:03:03 am
We also sanded and polyurethaned our bed boards but I still wanted something more for protection so I bought the yoga/sports mats for $5.00 at the Five and Below store.  They fit very nicely and the mattresses do not slide on them. 


Sue
Title: Re: At long last - Our PC arrives!
Post by: Ron Dittmer on November 18, 2013, 12:11:07 pm
Years ago I replaced our bedboard with smooth maple plywood.  It is extremely smooth, almost slippery.  In a 2350 the mattress stays put in the corner so no worry about it moving around.  Doing bedding has been easier since.
Title: Re: At long last - Our PC arrives!
Post by: Pax on November 18, 2013, 01:39:27 pm
Holly: I searched the PC forum and didn't see any reference to condensation.  I've seen on other forums that some folks have that problem.  Matter of fact when we made our initial one night trip our neighbor who had a popup type camper van was washing and drying out a pad that he puts under his mattress that collects condensation.  I wouldn't think the 2552 would have that issue (at least on the passenger side) with the airflow grill and all those little heat sources under there.  Maybe the drivers side bed?

Ron: I was thinking about possible replacement materials (wood, composites or even maybe plastics). I know that the pressboard and MDF materials like the existing bed board are generally heavier than most woods, which would be another reason to replace.  I'll be stalking the shelves this week to see what I can find.

- Mike
Title: Re: At long last - Our PC arrives!
Post by: bobander on November 18, 2013, 02:29:48 pm
Mike,

I replaced the OSB bed boards with plywood that was smooth (plugged and sanded) on one side.  I made it 1.5" wider to better support the mattress which hangs over about 2".  I sanded the edge smooth and then coated the plywood with polyurethane.  No more splinters when making the bed (according to my wife) and feels better when sitting on the edge of the mattress.

Bob
Title: Re: At long last - Our PC arrives!
Post by: TomHanlon on November 18, 2013, 04:18:08 pm
I polyurethaned the original OSB boards and put corner guards along the edge. I can slide the mattress to make the bed but have not had any problems with it sliding at other times.
Title: Re: At long last - Our PC arrives!
Post by: 2 Frazzled on November 18, 2013, 09:34:35 pm
Here is a cut and paste of one post on mildew under the mattress and there was another string somewhere with debate on non-thermal vs thermal with condensation, etc. but I can't find it. The post was from Chily in Tips on March 1 2013.

 Prevent Mattress mildew.
on: March 01, 2013, 04:58:46 PM Reply with quoteQuote 

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To prevent mildew under the mattress we placed a slat-frame assembly bought from IKEA. It vents the space under the mattress very effectively. No more mildew!

 

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* IMG_0240.jpg (94.29 KB, 640x520 - viewed 2 times.)
 
Last Edit: March 07, 2013, 11:47:29 AM by Chily   Report to moderator    Logged 

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Title: Re: At long last - Our PC arrives!
Post by: BGolden on November 19, 2013, 08:29:48 am
I kept this air dryer after selling my boat, it stays in the motorhome now. Keeps the moisture out and prevents mildew.

BGolden
Title: Re: At long last - Our PC arrives!
Post by: Pax on December 22, 2013, 12:38:55 am
Ok, my final post in this topic.  Everything has been resolved.  As I posted earlier, our 50 amp power setup along with a hard wired SurgeGuard is 'unusual' and PC USA didn't install a jumper wire on the transfer switch.  Kermit walked me through it and 5 mins later I had power.

The no-heat/thermostat issue was finally resolved.  Again, this installation was non-standard....we opted for the Coleman Mach 8 15,500 BTU A/C with heat strip (not the heat pump model) Kermit and I talked about it for a while and it looked like either a miswired thermostat or a short somewhere. Due to how the the thermostat wiring runs in the PC, I couldn't find the problem myself so I brought it to one of our local RV dealers with a massive repair facility (Cordelia RV). They found the problem on the first day I brought it in (there was a short somewhere) but due to their backlog of service issues (they had about 60 RV's in there for one issue or another) they couldn't get to it for two weeks.  Thankfully, these were the two weeks we experienced an abnormal two weeks of hard freeze in this area, so our PC was cozy and warm in a service bay, inside.  Turns out the short was due to a wire nut coming loose, falling off and making contact with the control box in the rooftop a/c section.  Not only did they not charge me, but also washed the rig nicely.

We now have a fully functional and gorgeous PC that is ready to get on the road.  First stops....Red Bluff, Palm Desert, San Diego after Christmas.  Then across the country once we get the Ford Edge tow gear and braking system hooked up.

Kudos to Kermit for keeping in touch and being extremely supportive! I'll post more about our 50 amp service, SurgeGuard and Coleman a/c in relevant topics.

 - Mike
 
Title: Re: At long last - Our PC arrives!
Post by: 2 Frazzled on December 24, 2013, 07:28:29 am
Awesome! I'm sure you'll fall in love with your PC on your first long trip. It's good to hear that all is well and ready to roll.