When we took the factory tour in early 2016 with Earl, we were struck favourably by the build similarities with Foretravel in Nacogodoches, Texas.. http://www.foretravel.com/
We had owned a (much loved) 40 ft Foretravel U320 DP coach when we were fulltiming, and wanted to see how they were constructed and were very impressed with the care taken at every build station. After Earl showed us around and explained each build station, we knew downsizing to a PC was for us. Although our budget didn't allow us to buy new, we did find Fawkes, our pre-owned 2 012 PC 2400 Sprinter after extensive research. After becoming PC owners, we would tell others about our favorable comparison of Phoenix USA with Foretravel. It is disturbing to read the above comments about the current experiences; and we will be continuing to monitor this thread before making any further such validations to our several friends who are ready to downsize.
At our age, Fawkes is our final RV and couldn't be happier with the quality of the build.