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Topics - Dale and Cindy

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General Discussion / HOW MANY MILES ON YOUR PC
« on: July 06, 2017, 08:33:29 pm »
So we picked up our brand new PC 2350 (Sprinter) in October 2014.  She now has 40,000+ miles. 

I would love to hear how many miles on your PC and how many years you have owned her.

Our 40,000 miles have been very free of problems. . . . . how about you?

General Discussion / 2350 entry step
« on: July 06, 2017, 07:40:31 pm »
Our entry step will not work.  It doesn't go in or out.  It is just dead.

In March we parked our PC 2350 in storage.  A few weeks ago we drove her to get a new windshield installed and the auto entry step does not work. 

Any one else experience this?

« on: September 13, 2016, 05:55:50 pm »
FYI - For the past two days we have been exploring Acadia National Park in our PC 2350.  We do not tow a car and we did not have any problems driving the roads in the National Park.  We drove the entire Park Loop.  We did not have problems parking along the route either; we always found parking.  We did not have problems with the bridge clearances along the Park roads either.   We did not attempt Cadillac Mountain only because we took a Park Tour Bus up the day before. There was a lot of congestion/traffic on Cadillac Mountain, and even though I know we could get our PC up there, I do not think we would find a place to park.

We also explored Bass Harbor, Southwest Harbor, Seal Cove, Pretty Marsh with no problems in our 2350. 

Oh, this evening we are staying at Narrows Too RV Park, on Bar Harbor Rd, in Trenton, Maine, and there is another beautiful Phoenix Cruiser staying here as well, and they are from Alaska!  Have not talked to them yet, but their PC looks a little bigger than ours, and they have a similar paint job as our PC.  That's exciting!

General Discussion / FANTASTIC FAN
« on: July 21, 2016, 07:10:58 pm »
Our beloved "Baby Beast" (2350 Sprinter) has been sitting in our driveway today because we are loading her up with supplies for our trip up north to the Canadian Maritime Provinces.  We are leaving Saturday morning for a 2.5 month trip to the U.S. Northeast and Canada.

As our PC is parked in our driveway in preparation for our trip, and it is blistering hot here in St. Louis, we have been running the "Fantastic Fan" to circulate the air in the coach. . . . . the Fantastic Fan stopped working today and we don't know why.  Dale looked at fuses, put in new fuses, and nothing seemed to help.
Does anyone have any ideas as to why our Fantastic Fan stopped working?  The little roof fan in the bathroom works fine.

We have our Baby Beast plugged into our household current to run the fans in our coach as we load Her up for our trip.

We very much appreciate any ideas and advise on this problem.

Dale & Cindy Gentry

General Discussion / WATER OVERFLOW?
« on: July 14, 2016, 06:09:36 pm »
Hello. . . . it is Dale & Cindy again with another question and hopefully some sage advise.

So we have a 2015 2350 (Sprinter). 

When we camp for several days in one spot, we connect into the city water (on the drivers side of our coach and we turn our Knob to "City").  However, recently when we hooked up to city water, the water overflow on the passenger side of the coach overflows constantly.  DRIP, DRIP, DRIP.  It leaks all the time.  I do not know why this is happening.  This is a recent problem and never happened before when we hooked into city water.

Any ideas?

Thanks for your help.

Dale & Cindy Gentry

General Discussion / Sofa Bed Will Not Extend
« on: July 08, 2016, 05:06:28 pm »
Our sofa bed will not extend.  The switch is dead; nothing happens when we push the switch to extend the bed out.  Has anyone else had this problem?  I'm thinking of taking it to an RV repair shop (like a Camping World) to see if they can fix it.  I'm thinking that it is an electrical problem.  We could take it back to the PC factory, but would rather get it fixed locally if we can.  We have a 2015 2350 Sprinter.

Thanks for any help or ideas.

Cindy & Dale Gentry

« on: October 06, 2015, 06:23:46 pm »
Dale and I very much enjoyed our trip to Alaska in our PC 2350.  We met our Adventure Caravan Group in Great Falls, Montana, on July the 7th, but we visited Glacier National Park before meeting up with the Caravan on July 7th. 

We departed St. Louis on June 28th and we returned home on September 12th. We put 11,380 miles on our "Baby Beast" (she was the smallest rig in the Caravan so we call her Baby Beast).

We love our 2015 PC 2350 (Mercedes Sprinter), and she did very well traveling the "Top Of The World Highway", which is a pothole-infested highway.  She also did very well on the many steep grades that we encountered. We really challenged her, but she accelerated impressively on steep grades, and she shifted to lower gears with ease on the downgrades.  Our average MPG was right at 16mpg.  We did not tow. 

We blew out two tires on our trip, and we have a crack in the windshield, and we have some chips in the paint that I would like to get fixed.  When we arrived home we had an all wheel alignment on our Baby Beast.

Last week we traveled to Phoenix Cruiser in Elkhart, Indiana, because we had a laundry list of things that were under manufacture warranty that we wanted to get fixed.  We took delivery of our brand new PC 2350 on Oct 2014, and we had a lot of questions, as well as some things that needed attention.  Wow, we received excellent attention and great service from Bobby.  Every question and every issue that we had was resolved. 

But I need some help.  . . . . Our 2350 Mercedes Sprinter has a very sloppy rear end.  She waddles and sways a lot; I hate that. Our Mercedes dealer here in St. Louis is no help at all.  They see a motorhome on top of their Mercedes Sprinter and they don't even want to talk to you, except if you want an oil change or scheduled normal maintenance. Are there any PC Mercedes chassis people out there who have done improvements to the suspension?  Would love to hear from you.  I'm not sure where to take her?

The following is a link to our website for our Alaskan adventure (Dale is the webmaster). . . . . Dale is still working on the website and he is not yet finished. . . . . but he keeps working at it.


Best wishes. . . . . Travel On. . . .

Cindy & Dale Gentry

General Discussion / TOWING WITH OUR SPRINTER 2350
« on: May 19, 2015, 06:58:01 pm »
Hello - We love our 2015 PC 2350 Sprinter, and we will eventually be towing our 3,197 pound, manual transmission 2011 Hyundai Tucson.  But so far we have never towed any vehicle behind our Sprinter. 

I would like to hear from other Sprinter 2350 owners about their experiences with towing.  How does the Sprinter handle towing?  Basically, anything you can tell us about how the Sprinter performs while towing would be helpful.

Thank you,

Cindy & Dale

General Discussion / OUR TOAD
« on: April 27, 2015, 09:01:34 pm »
So today we purchased our "dinghy/toad".  Yeah, we are so excited!!!!

Our new Car (dinghy) is a 2011 Hyundai Tucson with manual transmission, that can be towed "four flat" (at least that is what our research tells us).

Now what do we do?  How do we get our "new" Tucson "tow ready"?

Do we go to a RV Sales & Service here in St. Louis?

« on: March 25, 2015, 06:00:18 pm »
We took delivery of our brand new 2015 Diesel Sprinter PC2350 on October 15, 2014.

We currently have 7,800+ miles on our beloved PC.  I was thinking that we were probably very close to needing to have the oil changed (even my mechanic said that diesel trucks should have their oil changed between 7K and 8K miles); but, our Sprinter Maintenance Booklet says that our first oil change is at 15,000 miles.  REALLY!!!!

Does anyone have a maintenance schedule, or know where I can obtain a Sprinter maintenance schedule, for things like oil & filter changes, coolant, air filter, fuel filter, etc.. 

Also, we are very perplexed that our Sprinter Maintenance Booklet states "Check and add DEF every 15,000 Miles".   REALLY?   We have added DEF twice since we have owned our PC because we got a indicator light on our dashboard's "multifunctional display" that said we needed to add DEF.  This display for adding DEF appears every 3,500 miles. So we added the DEF; and the light went out.   So why does our Maintenance Booklet state to check DEF every 15,000 miles when it is needed every 3,500 miles?  I am so confused.

So I guess we should believe our dashboard displays and just get the maintenance required when a "light" appears?  I'm not too comfortable with this "dashboard" method and would prefer a maintenance schedule so we can be proactive and get the oil changed before our next "three month trip".
How can we be proactive with making sure we are performing the required maintenance when we have to rely on "dashboard lights".  I want to know ahead of time when maintenance is due, not when the dashboard says it is due.   OK, maybe I'm weird.

General Discussion / TOWING
« on: September 27, 2014, 04:34:17 pm »
Hello - We are taking delivery of our new PC2350 (Mercedes Sprinter) on Oct 15, 2014. 

Can we tow our 2005 Hyundai Santa Fe?  How do we determine what we can tow?

Newbie - Cindy Gentry

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