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Topics - JHoecker

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I have a 2018 2552 PC. I recently removed the drawer in the kitchen that guards the hot water heater bypass valves. When I try to insert the drawer, I get a hard stop about the point where the black plastic levers are half way in. Lift both, push both, push one lift other, nothing seems to work.

Anyone have a detailed set of instructions on how to do this in a fool (me) proof manner? Thanks a lot!  John

General Discussion / PI EMS-HW30C Error code E 9
« on: July 07, 2018, 05:01:06 pm »
While hooked up at the factory in mid-May, my Progressive Industries surge suppressor unit read "E 0" - everything normal. After a 600+ mile drive home and connected to a dedicated 120VAC 15A line at home, I get an error code "E 9". The manual says this is a datalink error and to call PI Tech Support.

Has anyone experienced this? Is this a difficult fix? Thanks a lot - John (2018 2552)

General Discussion / 2552 Delivery Day at the Factory Monday May 14
« on: May 20, 2018, 11:42:53 am »
Highlights of Delivery Day at the factory:

•   Meeting Lee and Diane Ingold from Ohio, who were having repairs and maintenance done on their newly purchased used 2552. We hope to camp with them in the future.
•   Walk through with Barry Hyser, George Tschida, with cameos from Bobby on the shop floor.
•   Final finances with Keith Kinder, which went well.
•   Factory tour, after walk through, with Barry
•   Camping on the factory lot 1st night, with 30A service and filled freshwater tank

Walkthrough (video taped on a GoPro with chestie harness)
•   Arrived at 09:30am for 11am appointment; Barry appeared and asked if we were ready to start walk through – so we did.
•   George Tschida, a talented hands-on engineer who performs the PDI, joined us for the walk through. He gave me a copy of his PDI checklist and showed me that he had printed a copy of my “2552 Test Plan” spreadsheet in his clip board.
•   4 Way valve had raised black letters for the functions against a black valve assembly – hard to read. Barry arranged for someone to print out labels with a label maker for all four functions – problem solved.
•   Chuck (co-owner) came over and introduced himself and said PC was considering adding a pair of grab bars just inside the side entrance – were we interested? Yes was our answer – he gave us two, and Bobby found the right hardware and installed them for us, one on each side. They helped us a lot getting in and out of the coach.
•   Bobby drilled a hole and added a gasket in over bed compartment for my wife’s CPAP machine – a custom installation! Bobby also installed my two brackets for the mag light flashlight, just above the fire extinguisher.
•   Barry was incredibly personable, knowledgeable, and engaged – quite a positive experience for us!

Factory Tour (reinforced why we bought from PC)
•   PC uses rubber pucks or pads to reduce the vibration and noise between the foundation and the flooring of the rig – the same technique the US Navy does to reduce noise and vibrations on our submarines.
•   I learned that PC’s design and assembly of the ‘house’ to the foundation precludes torqueing of the house – torqueing caused a major window leak in my previous Class C RV
•   Phoenix Cruiser pays incredible attention to detail and fit and finish. I recommend you ask for a factory tour as part of your delivery day if you haven’t had one yet.

Features on our new 2552 of immediate benefit
•   Steering Stabilizer Plus for driving down the road
•   Cab window tinting and eyebrow across windshield
•   Mobileye Safety Awareness system
•   Side turn signal cameras
•   Additional outside lights over water panel and rear of coach.

We had an exceptional delivery day at PC in Elkhart! Everyone from tippy top management down to the shop floor was friendly, helpful, and accommodating. We did not expect to meet an owner – and there he was on the shop floor talking to us. PC has an incredible culture and attitude – we were blown away by the experience and hope that yours goes as well.

General Discussion / 2552 Post-walk through Test Plan
« on: May 10, 2018, 06:59:05 pm »
I'm an old test engineer who along with my wife Madonna will be taking delivery on Monday the 14th of our 2552. I am sharing the test plan I created - a spreadsheet - that is derived from our build list, change orders, and watching Earl and Kyle run through their videos. Hopefully, this will help some of you in planning and checking out your new rig. You may not have all that we ordered, but it should help with some ideas. The spreadsheet has 3 tabs:  Inside, sorted from front to rear of rig; Outside, sorted from front to rear of rig; and my original list prior to sorting.

General Discussion / We have our delivery date!
« on: April 19, 2018, 12:10:51 pm »
We just spoke with Keith Kinder, and we will meet him at the factory on Monday May 14 at 11am! Madonna and I are so excited!//BTW:  Keith is away from the office all next week, so we are to talk to Barry if we need anything.

General Discussion / Earl Robbins last day: Friday March 30 2018
« on: March 28, 2018, 01:33:19 pm »
I emailed Earl, asking if would perform our walk through next month on our new 2552. He was honored to get the request, but said that this Friday would be his last day. Madonna and I were hoping to meet him, after working with in detail on our order and after watching all of his videos. Sorry to learn of his departure.

General Discussion / Water Filtration?
« on: March 05, 2018, 04:30:09 pm »
On my previous rig, an LTV Unity, I had an internal (Camco) large canister water filter, with a 10 micron capacity. Now that Madonna and I are taking delivery on a new 2552 in about a month, I was wondering what other owners use for filtration. I can get a standard Two Pack Camco blue filter pack at Walmart for less than $20, but that only has a 100 micron filtration capacity. I asked Earl about a custom water filtration unit inside; he said that he is interested in offering water filtration options, but that is not an option at this time. What do the rest of you do, when hooked up at a campground? Thanks a lot!  John Hoecker (with Madonna)  tymote

General Discussion / Extended Warranties
« on: March 05, 2018, 04:22:16 pm »
Madonna and I are taking delivery on a new 2552 in about a month. I'm curious about owners' thoughts on getting an extended warranty - I believe Phoenix offers a 1 year warranty and Ford 3 years. Anyone have experience with the Protective Xtraride RV Extended Warranty? Good Sam? Other candidates or thoughts? Thanks a lot!  John Hoecker  tymote

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