« on: October 05, 2019, 10:29:03 am »
Hello everyone. This is my first post. I tried introducing myself in the Introduce Yourself section, but apparently that section in inactive. We are the happy owners of a 2020, 2351D which we picked up a couple weeks ago. This unit is out tenth RV and ninth motorhome. We have owned RV's since the early '70's and have owned everything from a 40' diesel pusher to a class-C and a class-B+ on the sprinter chassis and everything in-between, including two Super-C units on the Freightliner M2 chassis. As you can imagine over our 46 years of owning motorhomes we have had a lot of different experiences with the different units.
As a new PC owner I look forward to contributing to the discussions in this forum.
With our extensive background I thought it would be useful to share my initial impressions of the Phoenix Cruiser. We had recently sold a Super-C unit that we were very happy with, but I was tired of driving a 40' motorhome and towing a Jeep behind it. My goal now was to find a quality built Class-B+. Since we no longer planned to spend months at time in the RV my main goal was to be as compact as possible, but still be livable for a few days at a time. Additionally my main two criteria are heavy-duty and high quality. After searching for months with the high-volume manufacturers and not finding anything I could be happy with, primarily due to poor workmanship, I decided to look into the low-volume brands that seemed to have good reputations. After finding Phoenix Cruiser and reading many positive things about it as well as really liking the factory-direct sales model (and since we live in Indiana) I decided to schedule a visit to the factory. Unfortunately, I ran into the problem that some people have mentioned... I couldn't get hold of anyone! After three emails and two phones calls to the factory I was about to give up on PC. Fortunately I decided to give it one more try and finally someone answered the phone. That person forwarded me to Bob White who was at the Hersey show at the time. Although I got his voice mail, he returned my call very quickly. From there on the process went very smoothly and hopefully they are getting the issue of being hard to reach worked out.
So what are my initial impressions? I am very impressed with the unit! Before purchasing a new unit I do a lot of research looking for actual user experiences with the company. I also give the potential unit a very thorough going over, including a test drive, while on the lot. After purchasing the unit and getting it home I then do my own very thorough PDI (Post Delivery Inspection). Having done all of that with the Phoenix Cruiser I can say that I am very impressed with the design of the unit as well as the workmanship and the attention to detail. Additionally I can say that this unit was by far the cleanest, inside and out, of any we have ever purchased. I can say unequivocally that it is the best workmanship of any unit we have owned. (Sadly the absolute worst unit we owned was also the most expensive unit!)
We are looking forward to our first trip in it soon.