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Messages - Dale and Cindy

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General Discussion / Re: Sofa Bed Will Not Extend
« on: July 12, 2016, 04:24:55 pm »
So Kermit told us that on the front upholstered panel of our tri-fold sofa bed there are two round decorative upholstered buttons.  Remove those buttons and there are screws underneath the buttons.  Once you unscrew the screws that are underneath the buttons, the front upholstered panel can be removed to facilitate inspection of wires underneath the sofa bed.  We never would have guessed that if we hadn't called Kermit.

Dale reconnected the wires and secured them with electrical tape and the sofa bed slides out perfectly now.  We don't use this couch as a bed too often, but we do bring our grand-kids along with us on some trips so we need this bed from time to time.

General Discussion / Re: Sofa Bed Will Not Extend
« on: July 12, 2016, 11:20:09 am »
Thanks to everyone for your great suggestions!  Ron, we did what you suggested and inspected every fuse and made sure none of the breakers were tripped.  All fuses were in good condition, so we did what everyone suggested, we called Kermit. 

Kermit is the proverbial "answer man"!  He told us how to take off the upholstered panel on the front of the couch so that we could inspect the switch, the wiring, and motor.  Sure enough there was a yellow wire that had become disconnected from the splice near the motor.  That was the problem and I am very happy that we know how to fix it now!

Again, thanks to every one for your help and advice.  And, 2 Frazzled, I did check all of the owner's manuals but did not find any info for the tri-fold couch/sofa bed, which is odd because there seems to be papers on most every system in the coach.

Happy travels everyone.  In a few weeks we are headed to the Canadian Maritime Provinces and we don't plan on coming back to the Midwest until mid to late October.  We'll be joining a caravan (Adventure Caravans) for part of the trip.  Can't wait to get on the road again.

General Discussion / Re: Sofa Bed Will Not Extend
« on: July 11, 2016, 07:57:07 pm »
Many thanks to everyone for your help and recommendations.  However, I don't know how to check out "disconnected wires" or "three prong plugs being dislodged" because we cannot access underneath the sofa bed to check out the wiring or plugs.

On the fuse/breaker panel for our 2350. . . . does anyone know what number fuse would be associated with the sofa bed?  The handwriting that PC provided on the drop-down panel is so illegible on the fuse descriptions, it is very hard to tell what number fuse relates to our sofa bed.

Thanks to all of you for your help.

Cindy & Dale Gentry

General Discussion / Re: Sofa Bed Will Not Extend
« on: July 08, 2016, 10:40:56 pm »
Thanks, Marcia.  We tried to look at the back of the switch, but that was not possible due to the way the sofa bed is configured, and it is not movable at this point.  I think if we could extend the bed out then we could see the back of the switch. 

Will probably end up checking with the factory on Monday to see if they have any ideas.

Thanks again for your response.

General Discussion / Re: Sofa Bed Will Not Extend
« on: July 08, 2016, 05:41:54 pm »
Thank you Gail.  We checked the breakers and fuses and they all appear to be working so we are kind of stumped.   

General Discussion / Sofa Bed Will Not Extend
« on: July 08, 2016, 05:06:28 pm »
Our sofa bed will not extend.  The switch is dead; nothing happens when we push the switch to extend the bed out.  Has anyone else had this problem?  I'm thinking of taking it to an RV repair shop (like a Camping World) to see if they can fix it.  I'm thinking that it is an electrical problem.  We could take it back to the PC factory, but would rather get it fixed locally if we can.  We have a 2015 2350 Sprinter.

Thanks for any help or ideas.

Cindy & Dale Gentry

« on: October 07, 2015, 01:37:11 pm »
Thank you Carol & Ron.  Good suggestions, Ron.  When we had the alignment done it was at a big rig truck shop and we were very happy with their service.  As you suggested, we will be contacting them for help with the rear end issue. 


« on: October 06, 2015, 06:23:46 pm »
Dale and I very much enjoyed our trip to Alaska in our PC 2350.  We met our Adventure Caravan Group in Great Falls, Montana, on July the 7th, but we visited Glacier National Park before meeting up with the Caravan on July 7th. 

We departed St. Louis on June 28th and we returned home on September 12th. We put 11,380 miles on our "Baby Beast" (she was the smallest rig in the Caravan so we call her Baby Beast).

We love our 2015 PC 2350 (Mercedes Sprinter), and she did very well traveling the "Top Of The World Highway", which is a pothole-infested highway.  She also did very well on the many steep grades that we encountered. We really challenged her, but she accelerated impressively on steep grades, and she shifted to lower gears with ease on the downgrades.  Our average MPG was right at 16mpg.  We did not tow. 

We blew out two tires on our trip, and we have a crack in the windshield, and we have some chips in the paint that I would like to get fixed.  When we arrived home we had an all wheel alignment on our Baby Beast.

Last week we traveled to Phoenix Cruiser in Elkhart, Indiana, because we had a laundry list of things that were under manufacture warranty that we wanted to get fixed.  We took delivery of our brand new PC 2350 on Oct 2014, and we had a lot of questions, as well as some things that needed attention.  Wow, we received excellent attention and great service from Bobby.  Every question and every issue that we had was resolved. 

But I need some help.  . . . . Our 2350 Mercedes Sprinter has a very sloppy rear end.  She waddles and sways a lot; I hate that. Our Mercedes dealer here in St. Louis is no help at all.  They see a motorhome on top of their Mercedes Sprinter and they don't even want to talk to you, except if you want an oil change or scheduled normal maintenance. Are there any PC Mercedes chassis people out there who have done improvements to the suspension?  Would love to hear from you.  I'm not sure where to take her?

The following is a link to our website for our Alaskan adventure (Dale is the webmaster). . . . . Dale is still working on the website and he is not yet finished. . . . . but he keeps working at it.


Best wishes. . . . . Travel On. . . .

Cindy & Dale Gentry

General Discussion / Re: TOWING WITH OUR SPRINTER 2350
« on: May 21, 2015, 08:12:16 pm »
You have a very good point Bobojay.  Dale and I have done a lot of "touring" type travel, without a toad, since we bought our PC last October.  We currently have almost 8,000 miles on our PC 2350.  I think I would be perfectly happy never towing again.  We used to tow a 35' fifth wheel and I hated towing. . . . . . . But, Dale and I are retired now and we want to escape the St. Louis winters.  We plan on going to warm climates and staying put for three our four months at a time, so Dale wanted a vehicle to run around in while the PC stays hooked up.  I don't think we will tow for every situation, but for our "Winter Escapes" we'd like an extra vehicle.

Thanks again for you responses.


General Discussion / Re: TOWING WITH OUR SPRINTER 2350
« on: May 20, 2015, 01:31:07 pm »
Thank you Bobojay - Yes, your response helps. . . . . but now I'm concerned.  We were told that the Sprinter could tow up to 5,000 lbs, so I'm not sure why you said that our Tucson was pushing the limit.  Anyway, I am thankful for all you insight.

Cindy and Dale

General Discussion / TOWING WITH OUR SPRINTER 2350
« on: May 19, 2015, 06:58:01 pm »
Hello - We love our 2015 PC 2350 Sprinter, and we will eventually be towing our 3,197 pound, manual transmission 2011 Hyundai Tucson.  But so far we have never towed any vehicle behind our Sprinter. 

I would like to hear from other Sprinter 2350 owners about their experiences with towing.  How does the Sprinter handle towing?  Basically, anything you can tell us about how the Sprinter performs while towing would be helpful.

Thank you,

Cindy & Dale

General Discussion / Re: OUR TOAD
« on: April 30, 2015, 11:27:24 pm »
Hi Bob Mahon - yes, we have a good air compressor that is always with us to keep the tire pressure where it should be.   All the other things you mentioned regarding electronics like VOM, terminal crimpers, wire, stripper, wire cutter . . . . I'm afraid I don't understand, but that is my limitation.  Thank you so much for your recommendations!!

General Discussion / Re: OUR TOAD
« on: April 30, 2015, 07:03:09 pm »
I want to thank you all for your comments that were extremely helpful to us; and, I also wanted to update you as to what we decided to go with regarding our towing options for our 2011 Hyundai Tucson, manual transmission dinghy.
We visited Byerly RV Center today and we talked to Bill Dougherty, who was very knowledgeable and very helpful about our towing needs.  He explained everything to us about the products that they offer.  They offered two products, Blue Ox  and Demco.

Here is what we decided to go with:

Blue Ox Tow Bar Alpha and Removable Baseplate - BX2329 Baseplate

Blue Ox Patriot Brake System with Breakaway and Alert

We will take our Tucson in next Thursday to get it ready to tow.

Did I mention that we are going to Alaska for a 61 day tour with Adventure Caravans in July?  Holy cow. . . . we are just trying to get ready for this Alaska adventure, and if any of you have suggestions or comments regarding our trip to Alaska, don't hesitate to tell us about your experiences.

Again, thanks to all of you for your comments and advice.


General Discussion / Re: OUR TOAD
« on: April 28, 2015, 08:10:07 am »
Hello Doneworking. . . I can't tell you how much we appreciate your comments and your advice!!  There is a RV place here in St. Louis, very close to us, called Byerly RV Center .  We are planning a visit to their facility very soon just to talk and get more educated about getting our PC "tow ready".   Didn't realize how expensive this job would be though.  I'll be checking out that website that you recommended as well.

Again, thanks for your kind reply.

Cindy (of Dale & Cindy)

P.S.  We are "done working" too!    :)(:

General Discussion / OUR TOAD
« on: April 27, 2015, 09:01:34 pm »
So today we purchased our "dinghy/toad".  Yeah, we are so excited!!!!

Our new Car (dinghy) is a 2011 Hyundai Tucson with manual transmission, that can be towed "four flat" (at least that is what our research tells us).

Now what do we do?  How do we get our "new" Tucson "tow ready"?

Do we go to a RV Sales & Service here in St. Louis?

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