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Retractable Step question

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That Guy in Wyoming

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Retractable Step question
« on: June 30, 2018, 07:46:04 pm »
Hello Folks. I'm new to the Forum. Bought a 2016 Model 2400 recently. Really like it. But, now when the rear step retracts it "chatters" for about 10 seconds at the end of its retraction. What's up? Any insights or advice appreciated. Thank You.

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jfcaramagno

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Re: Retractable Step question
« Reply #1 on: June 30, 2018, 07:47:26 pm »
Might need to be lubed.
John and Carol

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jatrax

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Re: Retractable Step question
« Reply #2 on: July 01, 2018, 12:14:27 pm »
Might be the door well switch is a bit out of alignment.

What do you mean by 'chatter'?  Running in-out a few times?  Motor continuing to run but the steps are fully up?  Something else?

Could be:
Lubrication
Door switch adjustment
Something bent
Motor 'stop' switch out of adjustment
Broken gear tooth

http://www.irv2.com/forums/f254/chattering-electric-steps-after-fully-extended-or-fully-retracted-301003.html
https://bobsguides.com/step-motor.html
http://www.irv2.com/forums/f84/steps-clicking-after-fully-opened-12-hr-vacationer-169608.html

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That Guy in Wyoming

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  • OwnPC: Yes
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  • Model: 2400 Ford
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  • Location: Cody, Wyoming
Re: Retractable Step question
« Reply #3 on: July 02, 2018, 10:57:57 am »
Thx for replies. Clarification: The motor continues to run for 5-10 seconds even though the step is fully "up". That seems to be causing the "chatter".

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jatrax

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Re: Retractable Step question
« Reply #4 on: July 02, 2018, 12:13:10 pm »
You have a 2016 so not that old.  Call the factory and ask for Dave.  Tell him what is going on.  We can speculate here and offer advice but they are going to KNOW, not guess.


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Volkemon

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Re: Retractable Step question
« Reply #5 on: July 03, 2018, 11:10:19 am »
Thx for replies. Clarification: The motor continues to run for 5-10 seconds even though the step is fully "up". That seems to be causing the "chatter".


Is this a problem that just cropped up, or did you buy it like that?


But a quick Google led to this... http://www.irv2.com/forums/f84/steps-clicking-after-fully-opened-12-hr-vacationer-169608.html

Seems to be on track. Good Luck!