We have been at PC for the past two days having warranty work completed. Our one year anniversary is next week. We have never had a better experience from the waiting area to the service area. Doug and Danny were exceptional. They addressed every issue we had with speed and skill. They went above and beyond our expectations. We also met a lot of people while waiting. PC employees, PC owners and a lot of potential owners. They were very busy due to a RV show that was cancelled and people came to the factory to look instead. I believe they made a few sales while we were there. Earl even walked in! That was a pleasant surprise. I didn't count, but there were a lot of coaches being built. It looked like the production line was full.We met Chuck, one of the owners and his wife Tina. She doesn't even work there and she spent a lot of time talking to us and making notes to help with minor issues website related. I was impressed by everything I heard and saw. For those who were concerned about the change, I say have no fear. We are in good hands!