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Fantastic Service

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tswhitewater

  • ***
  • 49
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  • OwnPC: Yes
  • NewUsed: New
  • PurchDate: April 2018
  • Model: 2552
  • ModelYear: 2018
  • Slide: No
  • IntColor: desert sand/cherry
  • ExtColor: toast
  • Location: Tennessee
Fantastic Service
« on: June 24, 2019, 02:56:51 pm »
Last Thursday in Pennsylvania my automatic step motor failed.  I called Keith and and set up an appointment for 0900 today.  I arrived at 0900 and was out the door by 1000.  Doug and his team also fixed one of the over-bunk, long LED lights, changed the generator oil and replaced a couple of cabinet hinges due to missing bottom hinge pins.  I'm always impressed with their quality of workmanship and the excellent aftermarket service.  Atta Boy Phoenix!!!!!!

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jimmer

  • *****
  • 105
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  • OwnPC: Yes
  • NewUsed: Used
  • PurchDate: 5 / 2016
  • Model: 2700
  • ModelYear: 2006
  • Slide: Yes
  • IntColor: BLUE/OFF WHITE/MAPLE
  • ExtColor: WHITE OVER BLUE
  • Location: West Michigan
Re: Fantastic Service
« Reply #1 on: June 27, 2019, 12:16:16 pm »
Glad to hear that,  tswhitewater,  we haven't had ours in to the factory in a couple years, when we had a similar experience.      2o2

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bftownes

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  • 216
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    • The Road Goes on Forever and the Party Never Ends
  • OwnPC: Yes
  • NewUsed: New
  • PurchDate: September 27, 2018
  • Model: 3100
  • ModelYear: 2019
  • Slide: Yes
  • IntColor: Desert Sand
  • ExtColor: Toast
  • Location: TN
Re: Fantastic Service
« Reply #2 on: June 30, 2019, 08:57:10 am »
I also had a good experience this past May.  I also had a very pleasant visit from the owners. 
Barry T