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Welcome to the Forum! Rules and Company Contact Information

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Phoenix USA RV Forum Team

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Welcome to the Forum! Rules and Company Contact Information
« on: March 26, 2019, 07:19:40 pm »

Hello Fellow Cruisers!

Welcome to Phoenix USA RV's discussion board. We hope to provide a place for our Owner's Group and others interested in the Phoenix USA RV products to get together, share stories and insights, and learn from one another.

We at Phoenix already know that RV Campers are some of the finest people that can be found anywhere, but we have to run through the list of rules just the same.

We know you're all smart, busy people so we're going to keep it short and sweet.

1. No disrespectful language. As campers we have plenty to keep us from feeling crabby. Let's try to remember that before typing up a post that is only intended to stir up trouble.

2. No For Sale. Sorry, but we are not currently set up to allow advertising of any sort on the site. Just as you appreciate us offering this message board free of banner and other ads, we appreciate you not putting ads in the messages. That goes for your signatures too.   

If you would like to list a Phoenix under the for sale by owner topic, send an email with all the details to forum@phoenixusarv.com.

Right now that's all we can think of. No selling stuff and no being nasty. It seems we didn't have all that much to say about rules after all.

Please enjoy this forum for sharing your conversations and your stories. If you find that you need assistance from Phoenix USA RV directly please reference the following contacts for immediate assistance from the person that can assist you the best.

Sales - Barry Hyser, barry@phoenixusarv.com , 574-350-2832
Service - Dave Ponsler, dave@phoenixusarv.com , 574-350-2680
Parts - Carol, carol@phoenixusarv.com , 574-350-2684
Forum Tina, forum@phoenixusarv.com

HAPPY CRUISING!! :)

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Volkemon

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Re: Welcome to the Forum! Rules and Company Contact Information
« Reply #1 on: October 23, 2019, 04:06:02 am »
Hi!  Have someone on the Facebook group trying to get in here. I relayed Tina's e-mail to them from this post, is there other action they should follow?

Quote
Robin Rodriquez  -  Thank you! This IS the one I've been trying to gain access to for more than a month. I was careful when registering to do everything correctly, but I can only assume I messed up something. I have never received any response when trying to have the activation code reset. It keeps saying my email address is already registered. I have carefully entered my password, but just won't work. I don't find any where to ask for help. It just keeps taking me in going in circles. I was told by someone on this group that I needed to get PC info from this forum and that's what I've been trying to do. If anyone knows who runs this forum that I may contact, I'd really appreciate that info.

 tymote  The Forum ROCKS!!  tymote

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2 Frazzled

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Re: Welcome to the Forum! Rules and Company Contact Information
« Reply #2 on: October 23, 2019, 05:18:39 am »
That should do it. Tina is the correct contact at this time.
John, Holly, and sometimes Chloe.
Travel Blog: Spiritofthewoods.net

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Volkemon

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Re: Welcome to the Forum! Rules and Company Contact Information
« Reply #3 on: October 23, 2019, 06:26:05 am »
That should do it. Tina is the correct contact at this time.

Thanks for the info. They saw it on FB, so wheels are a rollin'.   2o2

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Phoenix USA RV Forum Team

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Re: Welcome to the Forum! Rules and Company Contact Information
« Reply #4 on: October 29, 2019, 03:58:20 pm »
Hi Everyone!!!
I have been seeing several inquiries about people having difficulty registering on the forum. When requests are approved, which usually happens within a few days of the registration, a reply to the user is automatically generated for that the member is approved by activation is required by the member. This is to insure that we are dealing with real people. :-) My log shows that there are several that have never activated their account once it was approved. If you are one that has not been able complete the registration/activation process, feel free to email me directly at forum@phoenixusarv.com and we will get you taken care of.

Due to a number of these type of log in and password reset challenges..  we are beginning the process of researching new forum platforms. The intention is to find something that will be more user friendly. We would like to maintain whatever history that currently exists on this forum, so this will be a process to determine how we can provide a good experience without losing that. As we move further down this road, we will let you know what path we may take.

all the best!!
tina